Determinants on the choice of telecommunication providers among undergraduates of public universities

The mobile phone is rapidly growing in essentiality in the era of the information technology industry, especially among undergraduates albeit the rising number of competing service providers for mobile phones. A new niche market for this mobile gadget would very soon become overcrowded, thus compell...

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Main Authors: Tinggi, M., Jakpar, S., Tiong, O., Shaikh, Junaid
Format: Journal Article
Published: Inderscience Publishers 2014
Online Access:http://hdl.handle.net/20.500.11937/51770
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author Tinggi, M.
Jakpar, S.
Tiong, O.
Shaikh, Junaid
author_facet Tinggi, M.
Jakpar, S.
Tiong, O.
Shaikh, Junaid
author_sort Tinggi, M.
building Curtin Institutional Repository
collection Online Access
description The mobile phone is rapidly growing in essentiality in the era of the information technology industry, especially among undergraduates albeit the rising number of competing service providers for mobile phones. A new niche market for this mobile gadget would very soon become overcrowded, thus compelling service providers to continuously be seeking the right mix of determining variables that would make customers buy and stick to their product. The empirical research on six public universities emphasises the decision-making model by Assael (1992), Schiffman and Kanuk (2004), and Engel et al. (1990) as it seeks to evaluate the 4ps (product, promotion, price ad place) and less common antecedents (family, friends and social class) as component of inputs. The findings show that all the factors are contributory variables, with the exception of 'product factor', which shows spurious reliability results. However it was found out that price was the most notable determinant. Copyright © 2014 Inderscience Enterprises Ltd.
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institution Curtin University Malaysia
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spelling curtin-20.500.11937-517702018-03-29T09:08:38Z Determinants on the choice of telecommunication providers among undergraduates of public universities Tinggi, M. Jakpar, S. Tiong, O. Shaikh, Junaid The mobile phone is rapidly growing in essentiality in the era of the information technology industry, especially among undergraduates albeit the rising number of competing service providers for mobile phones. A new niche market for this mobile gadget would very soon become overcrowded, thus compelling service providers to continuously be seeking the right mix of determining variables that would make customers buy and stick to their product. The empirical research on six public universities emphasises the decision-making model by Assael (1992), Schiffman and Kanuk (2004), and Engel et al. (1990) as it seeks to evaluate the 4ps (product, promotion, price ad place) and less common antecedents (family, friends and social class) as component of inputs. The findings show that all the factors are contributory variables, with the exception of 'product factor', which shows spurious reliability results. However it was found out that price was the most notable determinant. Copyright © 2014 Inderscience Enterprises Ltd. 2014 Journal Article http://hdl.handle.net/20.500.11937/51770 10.1504/IJBIS.2014.057964 Inderscience Publishers restricted
spellingShingle Tinggi, M.
Jakpar, S.
Tiong, O.
Shaikh, Junaid
Determinants on the choice of telecommunication providers among undergraduates of public universities
title Determinants on the choice of telecommunication providers among undergraduates of public universities
title_full Determinants on the choice of telecommunication providers among undergraduates of public universities
title_fullStr Determinants on the choice of telecommunication providers among undergraduates of public universities
title_full_unstemmed Determinants on the choice of telecommunication providers among undergraduates of public universities
title_short Determinants on the choice of telecommunication providers among undergraduates of public universities
title_sort determinants on the choice of telecommunication providers among undergraduates of public universities
url http://hdl.handle.net/20.500.11937/51770