A Study of Tax Authority Information Assistance in Malaysia: Determinants of Its Usage and Impacts on Tax Compliance

This study examines the use of tax authority information assistance among Malaysian self-lodgers. Specifically, it examines the elements associated with its usage and its significance for tax compliance. Data was collected using a mixed-methods approach. The survey data was analysed using SPSS while...

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Main Author: Sikayu, Susan Hydra
Format: Thesis
Published: Curtin University 2016
Online Access:http://hdl.handle.net/20.500.11937/51703
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author Sikayu, Susan Hydra
author_facet Sikayu, Susan Hydra
author_sort Sikayu, Susan Hydra
building Curtin Institutional Repository
collection Online Access
description This study examines the use of tax authority information assistance among Malaysian self-lodgers. Specifically, it examines the elements associated with its usage and its significance for tax compliance. Data was collected using a mixed-methods approach. The survey data was analysed using SPSS while interviews were manually analysed. The results suggested and threat coping appraisals as significant in motivating the use of information assistance. Additionally, the use of information assistance is associated with administrative compliance.
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format Thesis
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institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T09:49:04Z
publishDate 2016
publisher Curtin University
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spelling curtin-20.500.11937-517032017-04-10T05:55:44Z A Study of Tax Authority Information Assistance in Malaysia: Determinants of Its Usage and Impacts on Tax Compliance Sikayu, Susan Hydra This study examines the use of tax authority information assistance among Malaysian self-lodgers. Specifically, it examines the elements associated with its usage and its significance for tax compliance. Data was collected using a mixed-methods approach. The survey data was analysed using SPSS while interviews were manually analysed. The results suggested and threat coping appraisals as significant in motivating the use of information assistance. Additionally, the use of information assistance is associated with administrative compliance. 2016 Thesis http://hdl.handle.net/20.500.11937/51703 Curtin University fulltext
spellingShingle Sikayu, Susan Hydra
A Study of Tax Authority Information Assistance in Malaysia: Determinants of Its Usage and Impacts on Tax Compliance
title A Study of Tax Authority Information Assistance in Malaysia: Determinants of Its Usage and Impacts on Tax Compliance
title_full A Study of Tax Authority Information Assistance in Malaysia: Determinants of Its Usage and Impacts on Tax Compliance
title_fullStr A Study of Tax Authority Information Assistance in Malaysia: Determinants of Its Usage and Impacts on Tax Compliance
title_full_unstemmed A Study of Tax Authority Information Assistance in Malaysia: Determinants of Its Usage and Impacts on Tax Compliance
title_short A Study of Tax Authority Information Assistance in Malaysia: Determinants of Its Usage and Impacts on Tax Compliance
title_sort study of tax authority information assistance in malaysia: determinants of its usage and impacts on tax compliance
url http://hdl.handle.net/20.500.11937/51703