Citizen's charter driven service area improvement

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Citizen's charter driven service area improvement

A government organisation's capability is reliant on its public service offerings in parallel with acceptable satisfaction level of its service recipients. Government organisations utilise a Citizen's Charter in order to furnish the public with comprehensive details of their service offeri...

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Bibliographic Details
Main Authors:	Fortuito, A., Bhuiyan, M., Haque, F., Shabnam, L., Krishna, Aneesh, Withana, C.
Format:	Conference Paper
Published:	2016
Online Access:	http://hdl.handle.net/20.500.11937/51647

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