M-Commerce: Perception of Consumers in Malaysia

The main objective of this paper is to review the M-Commerce in Malaysia. Moreover, to review further the main intention of using M-Commerce among Malaysians and also the challenges faced in the use and adoption of M-commerce. It is clear that with the implementation and development, as well as user...

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Main Author: Goi, Chai
Format: Journal Article
Published: ARRAY Development 2016
Online Access:http://hdl.handle.net/20.500.11937/50380
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author Goi, Chai
author_facet Goi, Chai
author_sort Goi, Chai
building Curtin Institutional Repository
collection Online Access
description The main objective of this paper is to review the M-Commerce in Malaysia. Moreover, to review further the main intention of using M-Commerce among Malaysians and also the challenges faced in the use and adoption of M-commerce. It is clear that with the implementation and development, as well as users’ acceptance and satisfaction, M-Commerce is growing rapidly in Malaysia. M-Commerce growth can be viewed from several perspectives: Involvement of more mobile network operators, almost all commercial banks offer M-Commerce services and the increase in market size from year by year. However, there are several challenges that need to be addressed, especially the level of security, the improvement of technology and the level of consumer satisfaction.
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format Journal Article
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institution Curtin University Malaysia
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last_indexed 2025-11-14T09:44:21Z
publishDate 2016
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spelling curtin-20.500.11937-503802017-07-03T06:44:52Z M-Commerce: Perception of Consumers in Malaysia Goi, Chai The main objective of this paper is to review the M-Commerce in Malaysia. Moreover, to review further the main intention of using M-Commerce among Malaysians and also the challenges faced in the use and adoption of M-commerce. It is clear that with the implementation and development, as well as users’ acceptance and satisfaction, M-Commerce is growing rapidly in Malaysia. M-Commerce growth can be viewed from several perspectives: Involvement of more mobile network operators, almost all commercial banks offer M-Commerce services and the increase in market size from year by year. However, there are several challenges that need to be addressed, especially the level of security, the improvement of technology and the level of consumer satisfaction. 2016 Journal Article http://hdl.handle.net/20.500.11937/50380 ARRAY Development restricted
spellingShingle Goi, Chai
M-Commerce: Perception of Consumers in Malaysia
title M-Commerce: Perception of Consumers in Malaysia
title_full M-Commerce: Perception of Consumers in Malaysia
title_fullStr M-Commerce: Perception of Consumers in Malaysia
title_full_unstemmed M-Commerce: Perception of Consumers in Malaysia
title_short M-Commerce: Perception of Consumers in Malaysia
title_sort m-commerce: perception of consumers in malaysia
url http://hdl.handle.net/20.500.11937/50380