Entry strategies in business process offshoring

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Entry strategies in business process offshoring

Business process offshoring (BPO) has emerged as an important strategy and a prevalent landscape in global service operations management. As one of the first attempts to analyze this challenging issue in an emerging market, this study examines how firms develop a set of global expansion strategies,...

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Bibliographic Details
Main Authors:	Luo, Yadong, Jayaraman, V.
Format:	Journal Article
Published:	2013
Online Access:	http://hdl.handle.net/20.500.11937/49824

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