Corporate social responsibility and the parameters of dialogue with vulnerable others

This article presents a case study of corporate dialogue with vulnerable others. Dialogue with marginalized external groups is increasingly presented in the business literature as the key to making corporate social responsibility possible in particular through corporate learning. Corporate public co...

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Main Authors: Mayes, Robyn, Pini, Barbara, McDonald, P.
Format: Journal Article
Published: The International Society for Organization Development 2013
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/49448
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author Mayes, Robyn
Pini, Barbara
McDonald, P.
author_facet Mayes, Robyn
Pini, Barbara
McDonald, P.
author_sort Mayes, Robyn
building Curtin Institutional Repository
collection Online Access
description This article presents a case study of corporate dialogue with vulnerable others. Dialogue with marginalized external groups is increasingly presented in the business literature as the key to making corporate social responsibility possible in particular through corporate learning. Corporate public communications at the same time promote community engagement as a core aspect of corporate socialresponsibility. This article examines the possibilities for and conditions underpinning corporate dialogue with marginalized stakeholders as occurred around the unexpected and sudden closure in January 2009 of the AU$2.2 billion BHP Billiton Ravensthorpe Nickel mine in rural Western Australia. In doing so we draw on John Roberts’ notion of dialogue with vulnerable others, and apply a discourse analysisapproach to data spanning corporate public communications and interviews with residents affected by the decision to close the mine. In presenting this case study we contribute to the as yet limited organizational research concerned directly with marginalized stakeholders and argue that corporate social responsibility discourse and vulnerable other dialogue not only affirms the primacy of businessinterests but also co-opts vulnerable others in the pursuit of these interests. In conclusion we consider case study implications for critical understandings of corporate dialogue with vulnerable others.
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spelling curtin-20.500.11937-494482017-09-19T02:58:07Z Corporate social responsibility and the parameters of dialogue with vulnerable others Mayes, Robyn Pini, Barbara McDonald, P. discourse analysis marginalized stakeholders - vulnerable other dialogue Corporate social responsibility This article presents a case study of corporate dialogue with vulnerable others. Dialogue with marginalized external groups is increasingly presented in the business literature as the key to making corporate social responsibility possible in particular through corporate learning. Corporate public communications at the same time promote community engagement as a core aspect of corporate socialresponsibility. This article examines the possibilities for and conditions underpinning corporate dialogue with marginalized stakeholders as occurred around the unexpected and sudden closure in January 2009 of the AU$2.2 billion BHP Billiton Ravensthorpe Nickel mine in rural Western Australia. In doing so we draw on John Roberts’ notion of dialogue with vulnerable others, and apply a discourse analysisapproach to data spanning corporate public communications and interviews with residents affected by the decision to close the mine. In presenting this case study we contribute to the as yet limited organizational research concerned directly with marginalized stakeholders and argue that corporate social responsibility discourse and vulnerable other dialogue not only affirms the primacy of businessinterests but also co-opts vulnerable others in the pursuit of these interests. In conclusion we consider case study implications for critical understandings of corporate dialogue with vulnerable others. 2013 Journal Article http://hdl.handle.net/20.500.11937/49448 10.1177/1350508412455083 The International Society for Organization Development restricted
spellingShingle discourse analysis
marginalized stakeholders
- vulnerable other
dialogue
Corporate social responsibility
Mayes, Robyn
Pini, Barbara
McDonald, P.
Corporate social responsibility and the parameters of dialogue with vulnerable others
title Corporate social responsibility and the parameters of dialogue with vulnerable others
title_full Corporate social responsibility and the parameters of dialogue with vulnerable others
title_fullStr Corporate social responsibility and the parameters of dialogue with vulnerable others
title_full_unstemmed Corporate social responsibility and the parameters of dialogue with vulnerable others
title_short Corporate social responsibility and the parameters of dialogue with vulnerable others
title_sort corporate social responsibility and the parameters of dialogue with vulnerable others
topic discourse analysis
marginalized stakeholders
- vulnerable other
dialogue
Corporate social responsibility
url http://hdl.handle.net/20.500.11937/49448