The use of official and unofficial channels in government-citizen communication in China

The objective of this research is to examine Chinese citizens’ attitudes towards official and unofficial channels in both government-to-citizen (G2C) and citizen-to-government (C2G) communication. It investigates citizens’ preferred channel choices for receiving public information and for expressing...

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Main Authors: Wang, Z., Lim, Nena
Format: Journal Article
Published: Academic Conferences Ltd 2011
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/49059
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author Wang, Z.
Lim, Nena
author_facet Wang, Z.
Lim, Nena
author_sort Wang, Z.
building Curtin Institutional Repository
collection Online Access
description The objective of this research is to examine Chinese citizens’ attitudes towards official and unofficial channels in both government-to-citizen (G2C) and citizen-to-government (C2G) communication. It investigates citizens’ preferred channel choices for receiving public information and for expressing their personal opinions. Analysis of an online survey shows that respondents have no obvious preference of official or unofficial channels for receiving public information. Yet most respondents prefer unofficial channels for C2G communications because these channels have less language restrictions, allow respondents to hide their identities, and facilitate respondents to obtain a sense of support from people who have similar opinions.
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format Journal Article
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institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T09:39:30Z
publishDate 2011
publisher Academic Conferences Ltd
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spelling curtin-20.500.11937-490592017-03-15T22:55:54Z The use of official and unofficial channels in government-citizen communication in China Wang, Z. Lim, Nena government-citizen communication official communication channels citizen-to-government (C2G) government-to-citizen (G2C) unofficial communication channels China The objective of this research is to examine Chinese citizens’ attitudes towards official and unofficial channels in both government-to-citizen (G2C) and citizen-to-government (C2G) communication. It investigates citizens’ preferred channel choices for receiving public information and for expressing their personal opinions. Analysis of an online survey shows that respondents have no obvious preference of official or unofficial channels for receiving public information. Yet most respondents prefer unofficial channels for C2G communications because these channels have less language restrictions, allow respondents to hide their identities, and facilitate respondents to obtain a sense of support from people who have similar opinions. 2011 Journal Article http://hdl.handle.net/20.500.11937/49059 Academic Conferences Ltd restricted
spellingShingle government-citizen communication
official communication channels
citizen-to-government (C2G)
government-to-citizen (G2C)
unofficial communication channels
China
Wang, Z.
Lim, Nena
The use of official and unofficial channels in government-citizen communication in China
title The use of official and unofficial channels in government-citizen communication in China
title_full The use of official and unofficial channels in government-citizen communication in China
title_fullStr The use of official and unofficial channels in government-citizen communication in China
title_full_unstemmed The use of official and unofficial channels in government-citizen communication in China
title_short The use of official and unofficial channels in government-citizen communication in China
title_sort use of official and unofficial channels in government-citizen communication in china
topic government-citizen communication
official communication channels
citizen-to-government (C2G)
government-to-citizen (G2C)
unofficial communication channels
China
url http://hdl.handle.net/20.500.11937/49059