Qfd Based Modelling for E-Business: A Sustainable Approach using Blended Value Dimensions

Business modelling is not new and has had substantial impacts on the way businesses are planned and operated these days. Although ‘e-business’ and ‘sustainability’ are the two current major global trends but surprisingly none of the e-business modelling ideas covers the sustainability aspects of the...

Full description

Bibliographic Details
Main Authors: Dewan, Mohammed Naim Ahmed, Chowdhury Md. Maruf Hossan, Quaddus, Mohammed
Other Authors: Lech Janczewski
Format: Conference Paper
Published: PACIS 2012
Subjects:
Online Access:http://aisel.aisnet.org/pacis2012/47/
http://hdl.handle.net/20.500.11937/46580
_version_ 1848757598780653568
author Dewan, Mohammed Naim Ahmed
Chowdhury Md. Maruf Hossan
Quaddus, Mohammed
author2 Lech Janczewski
author_facet Lech Janczewski
Dewan, Mohammed Naim Ahmed
Chowdhury Md. Maruf Hossan
Quaddus, Mohammed
author_sort Dewan, Mohammed Naim Ahmed
building Curtin Institutional Repository
collection Online Access
description Business modelling is not new and has had substantial impacts on the way businesses are planned and operated these days. Although ‘e-business’ and ‘sustainability’ are the two current major global trends but surprisingly none of the e-business modelling ideas covers the sustainability aspects of the business. Researchers are introducing ‘green IT/ICT’ concept lately but none of them clearly explains how those concepts will be used by the e-business modelling ideas. Recently, companies are successfully using QFD as a powerful tool in various fields that addresses strategic and operational decisions in businesses. This research approach, therefore, develops a QFD based e-business model in conjunction with blended value and sustainability aspects. The model explores and determines the optimal design requirements in developing the model. This approach also demonstrates how the sustainability dimensions can be integrated with the value dimensions in developing an e-business model. This approach is unique in the sense that in developing the model sustainability concept is integrated with customer’s value requirements, business’s value requirements, and process’s value requirements instead of only customer’s requirements. QFD, AHP, and Delphi method are used for the analysis of the data. An illustration is provided for the enhanced understanding of the proposed approach.
first_indexed 2025-11-14T09:30:39Z
format Conference Paper
id curtin-20.500.11937-46580
institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T09:30:39Z
publishDate 2012
publisher PACIS
recordtype eprints
repository_type Digital Repository
spelling curtin-20.500.11937-465802023-02-07T08:01:22Z Qfd Based Modelling for E-Business: A Sustainable Approach using Blended Value Dimensions Dewan, Mohammed Naim Ahmed Chowdhury Md. Maruf Hossan Quaddus, Mohammed Lech Janczewski Truc D. Nguyen QFD Business model E-business Blended value AHP Sustainability Business modelling is not new and has had substantial impacts on the way businesses are planned and operated these days. Although ‘e-business’ and ‘sustainability’ are the two current major global trends but surprisingly none of the e-business modelling ideas covers the sustainability aspects of the business. Researchers are introducing ‘green IT/ICT’ concept lately but none of them clearly explains how those concepts will be used by the e-business modelling ideas. Recently, companies are successfully using QFD as a powerful tool in various fields that addresses strategic and operational decisions in businesses. This research approach, therefore, develops a QFD based e-business model in conjunction with blended value and sustainability aspects. The model explores and determines the optimal design requirements in developing the model. This approach also demonstrates how the sustainability dimensions can be integrated with the value dimensions in developing an e-business model. This approach is unique in the sense that in developing the model sustainability concept is integrated with customer’s value requirements, business’s value requirements, and process’s value requirements instead of only customer’s requirements. QFD, AHP, and Delphi method are used for the analysis of the data. An illustration is provided for the enhanced understanding of the proposed approach. 2012 Conference Paper http://hdl.handle.net/20.500.11937/46580 http://aisel.aisnet.org/pacis2012/47/ PACIS restricted
spellingShingle QFD
Business model
E-business
Blended value
AHP
Sustainability
Dewan, Mohammed Naim Ahmed
Chowdhury Md. Maruf Hossan
Quaddus, Mohammed
Qfd Based Modelling for E-Business: A Sustainable Approach using Blended Value Dimensions
title Qfd Based Modelling for E-Business: A Sustainable Approach using Blended Value Dimensions
title_full Qfd Based Modelling for E-Business: A Sustainable Approach using Blended Value Dimensions
title_fullStr Qfd Based Modelling for E-Business: A Sustainable Approach using Blended Value Dimensions
title_full_unstemmed Qfd Based Modelling for E-Business: A Sustainable Approach using Blended Value Dimensions
title_short Qfd Based Modelling for E-Business: A Sustainable Approach using Blended Value Dimensions
title_sort qfd based modelling for e-business: a sustainable approach using blended value dimensions
topic QFD
Business model
E-business
Blended value
AHP
Sustainability
url http://aisel.aisnet.org/pacis2012/47/
http://hdl.handle.net/20.500.11937/46580