Ethical mindsets in the Australian services sector

The aim of this paper is to examine the existence of ethical mindsets in the Australian Services Sector and to investigate the role of spirituality and aesthetics in this phenomenon. Employing an interpretive mixed methods approach, data was collected via an online survey followed by focus groups in...

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Main Authors: Issa, Theodora, Pick, David
Format: Journal Article
Published: Springer 2010
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/46062
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author Issa, Theodora
Pick, David
author_facet Issa, Theodora
Pick, David
author_sort Issa, Theodora
building Curtin Institutional Repository
collection Online Access
description The aim of this paper is to examine the existence of ethical mindsets in the Australian Services Sector and to investigate the role of spirituality and aesthetics in this phenomenon. Employing an interpretive mixed methods approach, data was collected via an online survey followed by focus groups interviews. The respondents to the online survey and the participants in the focus groups were from the Australian Services Sector. The results provide evidence of the existence of ethical mindsets and suggest that spirituality and aesthetics are major elements in those mindsets. Six components emerged from the analysis: aesthetic spirituality, religious spirituality, optimism, contentment, making a difference, and interconnectedness. While the results are limited to the Australian context, this research raises questions about the nature and role of ethical mindsets that are worthy of further research. These questions relate to the complexity and context dependency of ethical mindsets, and the role of intrinsic and extrinsic factors. In addition, these results demonstrat the usefulness of the interpretive mixed methods approach for analysing this complext issue.
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institution Curtin University Malaysia
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publishDate 2010
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spelling curtin-20.500.11937-460622017-01-30T15:25:01Z Ethical mindsets in the Australian services sector Issa, Theodora Pick, David mindsets religiosity mixed methods aesthetics spirituality The aim of this paper is to examine the existence of ethical mindsets in the Australian Services Sector and to investigate the role of spirituality and aesthetics in this phenomenon. Employing an interpretive mixed methods approach, data was collected via an online survey followed by focus groups interviews. The respondents to the online survey and the participants in the focus groups were from the Australian Services Sector. The results provide evidence of the existence of ethical mindsets and suggest that spirituality and aesthetics are major elements in those mindsets. Six components emerged from the analysis: aesthetic spirituality, religious spirituality, optimism, contentment, making a difference, and interconnectedness. While the results are limited to the Australian context, this research raises questions about the nature and role of ethical mindsets that are worthy of further research. These questions relate to the complexity and context dependency of ethical mindsets, and the role of intrinsic and extrinsic factors. In addition, these results demonstrat the usefulness of the interpretive mixed methods approach for analysing this complext issue. 2010 Journal Article http://hdl.handle.net/20.500.11937/46062 Springer restricted
spellingShingle mindsets
religiosity
mixed methods
aesthetics
spirituality
Issa, Theodora
Pick, David
Ethical mindsets in the Australian services sector
title Ethical mindsets in the Australian services sector
title_full Ethical mindsets in the Australian services sector
title_fullStr Ethical mindsets in the Australian services sector
title_full_unstemmed Ethical mindsets in the Australian services sector
title_short Ethical mindsets in the Australian services sector
title_sort ethical mindsets in the australian services sector
topic mindsets
religiosity
mixed methods
aesthetics
spirituality
url http://hdl.handle.net/20.500.11937/46062