Pharmacist and physician perspectives on diabetes service delivery within community pharmacies in Indonesia: A qualitative study
Objective: To explore perspectives of physicians and pharmacists on diabetes service delivery within community pharmacies in Indonesia. Methods: In depth interviews were conducted with 10 physicians and 10 community pharmacists in Surabaya, Indonesia, using a semi-structured interview guide. Nvivo v...
| Main Authors: | , , |
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| Format: | Journal Article |
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2015
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| Online Access: | http://hdl.handle.net/20.500.11937/45903 |
| _version_ | 1848757413548654592 |
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| author | Wibowo, Y. Sunderland, Bruce Hughes, Jeff |
| author_facet | Wibowo, Y. Sunderland, Bruce Hughes, Jeff |
| author_sort | Wibowo, Y. |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Objective: To explore perspectives of physicians and pharmacists on diabetes service delivery within community pharmacies in Indonesia. Methods: In depth interviews were conducted with 10 physicians and 10 community pharmacists in Surabaya, Indonesia, using a semi-structured interview guide. Nvivo version 9 was used to facilitate thematic content analysis to identify barriers/facilitators for community pharmacists to provide diabetes services. Key findings: The identified themes indicating barriers/facilitators for diabetes service delivery within Indonesian community pharmacies included: (1) pharmacist factors-i.e. positive views (facilitator) and perceived lack of competence (barrier); (2) pharmacist-physician relationships - i.e. physicians' lack of support and accessibility (barriers); (3) pharmacist-patient relationships - i.e. perceived patients' lack of support and accessibility (barriers); (4) pharmacy environment-i.e. business orientation (barrier), lack of staff and poor pharmacist availability (barriers), and availability of supporting resources, such as counselling areas/rooms, procedures/protocols and IT systems for labelling and patient records (facilitators); and (5) external environment-i.e. a health system to support pharmacist roles, remuneration, marketing and professional assistance (facilitators). Conclusion: Issues related to the pharmacist-physician-patient relationships, pharmacy environment and external environment need to be addressed before Indonesian community pharmacists can provide additional pharmacy services for type 2 diabetes patients. Collaboration between the Government, IkatanApotekerIndonesia (Indonesian Pharmacists Association) and IkatanDokterIndonesia (Indonesian Medical Association) is required to improve the pharmacy professional environment and facilities. |
| first_indexed | 2025-11-14T09:27:42Z |
| format | Journal Article |
| id | curtin-20.500.11937-45903 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T09:27:42Z |
| publishDate | 2015 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-459032017-09-13T14:24:47Z Pharmacist and physician perspectives on diabetes service delivery within community pharmacies in Indonesia: A qualitative study Wibowo, Y. Sunderland, Bruce Hughes, Jeff Objective: To explore perspectives of physicians and pharmacists on diabetes service delivery within community pharmacies in Indonesia. Methods: In depth interviews were conducted with 10 physicians and 10 community pharmacists in Surabaya, Indonesia, using a semi-structured interview guide. Nvivo version 9 was used to facilitate thematic content analysis to identify barriers/facilitators for community pharmacists to provide diabetes services. Key findings: The identified themes indicating barriers/facilitators for diabetes service delivery within Indonesian community pharmacies included: (1) pharmacist factors-i.e. positive views (facilitator) and perceived lack of competence (barrier); (2) pharmacist-physician relationships - i.e. physicians' lack of support and accessibility (barriers); (3) pharmacist-patient relationships - i.e. perceived patients' lack of support and accessibility (barriers); (4) pharmacy environment-i.e. business orientation (barrier), lack of staff and poor pharmacist availability (barriers), and availability of supporting resources, such as counselling areas/rooms, procedures/protocols and IT systems for labelling and patient records (facilitators); and (5) external environment-i.e. a health system to support pharmacist roles, remuneration, marketing and professional assistance (facilitators). Conclusion: Issues related to the pharmacist-physician-patient relationships, pharmacy environment and external environment need to be addressed before Indonesian community pharmacists can provide additional pharmacy services for type 2 diabetes patients. Collaboration between the Government, IkatanApotekerIndonesia (Indonesian Pharmacists Association) and IkatanDokterIndonesia (Indonesian Medical Association) is required to improve the pharmacy professional environment and facilities. 2015 Journal Article http://hdl.handle.net/20.500.11937/45903 10.1111/ijpp.12227 restricted |
| spellingShingle | Wibowo, Y. Sunderland, Bruce Hughes, Jeff Pharmacist and physician perspectives on diabetes service delivery within community pharmacies in Indonesia: A qualitative study |
| title | Pharmacist and physician perspectives on diabetes service delivery within community pharmacies in Indonesia: A qualitative study |
| title_full | Pharmacist and physician perspectives on diabetes service delivery within community pharmacies in Indonesia: A qualitative study |
| title_fullStr | Pharmacist and physician perspectives on diabetes service delivery within community pharmacies in Indonesia: A qualitative study |
| title_full_unstemmed | Pharmacist and physician perspectives on diabetes service delivery within community pharmacies in Indonesia: A qualitative study |
| title_short | Pharmacist and physician perspectives on diabetes service delivery within community pharmacies in Indonesia: A qualitative study |
| title_sort | pharmacist and physician perspectives on diabetes service delivery within community pharmacies in indonesia: a qualitative study |
| url | http://hdl.handle.net/20.500.11937/45903 |