How chief executive officers in large organizations view the management of their information systems

As part of a research programme on key information systems (IS) management issues, a survey of Australasia? s largest organizations was conducted to identify which issues were perceived by their chief executive officers (CEOs) as being important, problematic and critical over the next 3 5 years. The...

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Main Author: Pervan, Graham
Format: Journal Article
Published: Palgrave Macmillan 1998
Online Access:http://hdl.handle.net/20.500.11937/45627
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author Pervan, Graham
author_facet Pervan, Graham
author_sort Pervan, Graham
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description As part of a research programme on key information systems (IS) management issues, a survey of Australasia? s largest organizations was conducted to identify which issues were perceived by their chief executive officers (CEOs) as being important, problematic and critical over the next 3 5 years. The results reported are based on a moderate response rate (though perhaps reasonable for the target group) but formal testing showed an absence of non-response bias. The most critical issues were revealed to be a mix of technology management issues (managing and measuring the effectiveness of the information technology (IT) infrastructure, and disaster recovery), strategic management issues (business process redesign, competitive advantage, and information architecture), people and support management issues (organizational learning, and executive and decision support) and systems development and data management issues (effective use of the data resource and effectiveness of software development). This re ects their interest in a wide range of issues, but all with an organization-wide focus. The non-critical issues were mostly related to the individual technologies and the place and role of IS in the organization. While the CEOs showed some agreement with their chief information of cers (CIOs) on issues such as the IT infrastructure, competitive advantage and organizational learning, some distinct differences exist, particularly in relation to the quality and effectiveness of systems and processes and also how CEOs and CIOs perceive the IT knowledge of the CEOs.
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spelling curtin-20.500.11937-456272017-09-13T16:00:09Z How chief executive officers in large organizations view the management of their information systems Pervan, Graham As part of a research programme on key information systems (IS) management issues, a survey of Australasia? s largest organizations was conducted to identify which issues were perceived by their chief executive officers (CEOs) as being important, problematic and critical over the next 3 5 years. The results reported are based on a moderate response rate (though perhaps reasonable for the target group) but formal testing showed an absence of non-response bias. The most critical issues were revealed to be a mix of technology management issues (managing and measuring the effectiveness of the information technology (IT) infrastructure, and disaster recovery), strategic management issues (business process redesign, competitive advantage, and information architecture), people and support management issues (organizational learning, and executive and decision support) and systems development and data management issues (effective use of the data resource and effectiveness of software development). This re ects their interest in a wide range of issues, but all with an organization-wide focus. The non-critical issues were mostly related to the individual technologies and the place and role of IS in the organization. While the CEOs showed some agreement with their chief information of cers (CIOs) on issues such as the IT infrastructure, competitive advantage and organizational learning, some distinct differences exist, particularly in relation to the quality and effectiveness of systems and processes and also how CEOs and CIOs perceive the IT knowledge of the CEOs. 1998 Journal Article http://hdl.handle.net/20.500.11937/45627 10.1080/026839698344882 Palgrave Macmillan restricted
spellingShingle Pervan, Graham
How chief executive officers in large organizations view the management of their information systems
title How chief executive officers in large organizations view the management of their information systems
title_full How chief executive officers in large organizations view the management of their information systems
title_fullStr How chief executive officers in large organizations view the management of their information systems
title_full_unstemmed How chief executive officers in large organizations view the management of their information systems
title_short How chief executive officers in large organizations view the management of their information systems
title_sort how chief executive officers in large organizations view the management of their information systems
url http://hdl.handle.net/20.500.11937/45627