A structural approach towards perceptions and satisfaction of revisit intentions
This paper identifies the key antecedents of revisit intentions to Western Australia's (WA) South-West Region. Four antecedents namely, perceived attractiveness, quality, value and risk are examined. Consumer satisfaction is proposed to mediate the relationship between these antecedents and rev...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Conference Paper |
| Published: |
University of Western Sydney
2008
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| Subjects: | |
| Online Access: | http://hdl.handle.net/20.500.11937/45156 |
| _version_ | 1848757204755152896 |
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| author | Quintal, Vanessa Phau, Ian |
| author2 | Daniela Spanjaard |
| author_facet | Daniela Spanjaard Quintal, Vanessa Phau, Ian |
| author_sort | Quintal, Vanessa |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | This paper identifies the key antecedents of revisit intentions to Western Australia's (WA) South-West Region. Four antecedents namely, perceived attractiveness, quality, value and risk are examined. Consumer satisfaction is proposed to mediate the relationship between these antecedents and revisit intentions to WA's South-West Region. A research model is developed together with an agenda of five hypotheses. The findings suggest that perceived attractiveness, quality and value are significant predictors of consumer satisfaction and subsequently, revisit intentions. In conclusion, some managerial implications for destination managers and tourism operators are outlined to help them better understand tourists' destination choices, while a few limitations are noted for future research. |
| first_indexed | 2025-11-14T09:24:23Z |
| format | Conference Paper |
| id | curtin-20.500.11937-45156 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T09:24:23Z |
| publishDate | 2008 |
| publisher | University of Western Sydney |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-451562022-12-07T06:50:50Z A structural approach towards perceptions and satisfaction of revisit intentions Quintal, Vanessa Phau, Ian Daniela Spanjaard Sara Denize Neeru Sharma Tourism Satisfaction Quality Perceived attractiveness Antecedents Western Australia Revisit intentions Value and - Risk This paper identifies the key antecedents of revisit intentions to Western Australia's (WA) South-West Region. Four antecedents namely, perceived attractiveness, quality, value and risk are examined. Consumer satisfaction is proposed to mediate the relationship between these antecedents and revisit intentions to WA's South-West Region. A research model is developed together with an agenda of five hypotheses. The findings suggest that perceived attractiveness, quality and value are significant predictors of consumer satisfaction and subsequently, revisit intentions. In conclusion, some managerial implications for destination managers and tourism operators are outlined to help them better understand tourists' destination choices, while a few limitations are noted for future research. 2008 Conference Paper http://hdl.handle.net/20.500.11937/45156 University of Western Sydney fulltext |
| spellingShingle | Tourism Satisfaction Quality Perceived attractiveness Antecedents Western Australia Revisit intentions Value and - Risk Quintal, Vanessa Phau, Ian A structural approach towards perceptions and satisfaction of revisit intentions |
| title | A structural approach towards perceptions and satisfaction of revisit intentions |
| title_full | A structural approach towards perceptions and satisfaction of revisit intentions |
| title_fullStr | A structural approach towards perceptions and satisfaction of revisit intentions |
| title_full_unstemmed | A structural approach towards perceptions and satisfaction of revisit intentions |
| title_short | A structural approach towards perceptions and satisfaction of revisit intentions |
| title_sort | structural approach towards perceptions and satisfaction of revisit intentions |
| topic | Tourism Satisfaction Quality Perceived attractiveness Antecedents Western Australia Revisit intentions Value and - Risk |
| url | http://hdl.handle.net/20.500.11937/45156 |