Effects of power influence on the relationship between department store and its subtenants in China

The perspective that asymmetrical power relationship on vertical channel would lead to dominating partner exploitation with the use of coercive power is examined within the context of horizontal channel exchange relationship between department stores and tenant retailers. A power structure-action-ou...

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Main Author: Yip, Leslie Sai-chung
Format: Thesis
Language:English
Published: Curtin University 2003
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/442
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author Yip, Leslie Sai-chung
author_facet Yip, Leslie Sai-chung
author_sort Yip, Leslie Sai-chung
building Curtin Institutional Repository
collection Online Access
description The perspective that asymmetrical power relationship on vertical channel would lead to dominating partner exploitation with the use of coercive power is examined within the context of horizontal channel exchange relationship between department stores and tenant retailers. A power structure-action-outcome framework is offered to study casual links between dependence (structural aspects of power), use of coercive and noncoercive power (action), and three aspects of outcome - economic and social satisfaction, commitment and strategic performance. Data was collected through personal interview with 302 small, medium size retail tenants of department stores in PR China. Analysis of findings provided support to the model and the hypotheses. Results confirmed that dependence and use of power were only weakly related. The findings demonstrate the contextual influence of Chinese collectivistic culture on coercive power which involves the use of punishment or penalty. To further explore the relationship between dependence and power, investigation was carried out to examine if dependence moderates the effect of coercive power on economic satisfaction, with a positive result. On the other hand, use of non-coercive power showed positive results for economic and social satisfaction, which are positively related to commitment and strategic performance. It can be concluded that use of non-coercive power is strongly recommended for store-tenant relationship in the retail sector of China. Once again, the importance of channel context must not be ignored in the study of distribution channel issues.This research project contributes to the channel literature by adding to the contemporary state of knowledge on the use of power in horizontal channel relationships with power asymmetry, and constructs were brought together that have not been empirically investigated within a single study. It is unique in that the model was tested in non-American setting, namely PR China.
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institution Curtin University Malaysia
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spelling curtin-20.500.11937-4422017-02-20T06:40:29Z Effects of power influence on the relationship between department store and its subtenants in China Yip, Leslie Sai-chung relationship marketing retail stores marketing channels The perspective that asymmetrical power relationship on vertical channel would lead to dominating partner exploitation with the use of coercive power is examined within the context of horizontal channel exchange relationship between department stores and tenant retailers. A power structure-action-outcome framework is offered to study casual links between dependence (structural aspects of power), use of coercive and noncoercive power (action), and three aspects of outcome - economic and social satisfaction, commitment and strategic performance. Data was collected through personal interview with 302 small, medium size retail tenants of department stores in PR China. Analysis of findings provided support to the model and the hypotheses. Results confirmed that dependence and use of power were only weakly related. The findings demonstrate the contextual influence of Chinese collectivistic culture on coercive power which involves the use of punishment or penalty. To further explore the relationship between dependence and power, investigation was carried out to examine if dependence moderates the effect of coercive power on economic satisfaction, with a positive result. On the other hand, use of non-coercive power showed positive results for economic and social satisfaction, which are positively related to commitment and strategic performance. It can be concluded that use of non-coercive power is strongly recommended for store-tenant relationship in the retail sector of China. Once again, the importance of channel context must not be ignored in the study of distribution channel issues.This research project contributes to the channel literature by adding to the contemporary state of knowledge on the use of power in horizontal channel relationships with power asymmetry, and constructs were brought together that have not been empirically investigated within a single study. It is unique in that the model was tested in non-American setting, namely PR China. 2003 Thesis http://hdl.handle.net/20.500.11937/442 en Curtin University fulltext
spellingShingle relationship marketing
retail stores
marketing channels
Yip, Leslie Sai-chung
Effects of power influence on the relationship between department store and its subtenants in China
title Effects of power influence on the relationship between department store and its subtenants in China
title_full Effects of power influence on the relationship between department store and its subtenants in China
title_fullStr Effects of power influence on the relationship between department store and its subtenants in China
title_full_unstemmed Effects of power influence on the relationship between department store and its subtenants in China
title_short Effects of power influence on the relationship between department store and its subtenants in China
title_sort effects of power influence on the relationship between department store and its subtenants in china
topic relationship marketing
retail stores
marketing channels
url http://hdl.handle.net/20.500.11937/442