Supervisor Behaviours that Facilitate Training Transfer

Purpose: The purpose of this paper is to describe the supervisor behaviours that employees found to be helpful and unhelpful in facilitating training transfer. The study aims to provide rich qualitative data from the employee's perspective. Design/methodology/approach: This study utilises a cro...

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Main Authors: Lancaster, S., Di Milia, L., Cameron, Roslyn
Format: Journal Article
Published: Emerald Group Publishing Limited 2013
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/43288
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author Lancaster, S.
Di Milia, L.
Cameron, Roslyn
author_facet Lancaster, S.
Di Milia, L.
Cameron, Roslyn
author_sort Lancaster, S.
building Curtin Institutional Repository
collection Online Access
description Purpose: The purpose of this paper is to describe the supervisor behaviours that employees found to be helpful and unhelpful in facilitating training transfer. The study aims to provide rich qualitative data from the employee's perspective. Design/methodology/approach: This study utilises a cross-sectional design. A case study and a qualitative interpretivist approach were used to interpret the employee's responses. In total 24 semi-structured interviews were conducted and responses were analysed with the aid of NVivo. Findings: The results suggested what supervisors did prior to, during and after course attendance was critical to training transfer. Supportive behaviours prior to the course included motivating, encouraging and setting expectations. Practical support provided during the course signalled the value that the supervisor placed on the course. Meetings held after the course provided the best opportunity to support transfer. Transfer was maximised when participants experienced a positive role model and when supervisors showed interest in their experience of the course, encouraged and sponsored new initiatives, and involved them in decision-making. The main perceived hindrances to training transfer were culture, policies and a lack of encouragement. Originality/value: This is a qualitative study in a field of inquiry dominated by quantitative approaches. The results highlight the employee's perspective concerning what they found to assist in training transfer. This methodology is rarely evidenced in the extant literature.
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spelling curtin-20.500.11937-432882017-09-13T15:55:20Z Supervisor Behaviours that Facilitate Training Transfer Lancaster, S. Di Milia, L. Cameron, Roslyn information transfer work environment training methods qualitative research supervisor support Australia training transfer leadership development Purpose: The purpose of this paper is to describe the supervisor behaviours that employees found to be helpful and unhelpful in facilitating training transfer. The study aims to provide rich qualitative data from the employee's perspective. Design/methodology/approach: This study utilises a cross-sectional design. A case study and a qualitative interpretivist approach were used to interpret the employee's responses. In total 24 semi-structured interviews were conducted and responses were analysed with the aid of NVivo. Findings: The results suggested what supervisors did prior to, during and after course attendance was critical to training transfer. Supportive behaviours prior to the course included motivating, encouraging and setting expectations. Practical support provided during the course signalled the value that the supervisor placed on the course. Meetings held after the course provided the best opportunity to support transfer. Transfer was maximised when participants experienced a positive role model and when supervisors showed interest in their experience of the course, encouraged and sponsored new initiatives, and involved them in decision-making. The main perceived hindrances to training transfer were culture, policies and a lack of encouragement. Originality/value: This is a qualitative study in a field of inquiry dominated by quantitative approaches. The results highlight the employee's perspective concerning what they found to assist in training transfer. This methodology is rarely evidenced in the extant literature. 2013 Journal Article http://hdl.handle.net/20.500.11937/43288 10.1108/13665621311288458 Emerald Group Publishing Limited restricted
spellingShingle information transfer
work environment
training methods
qualitative research
supervisor support
Australia
training transfer
leadership development
Lancaster, S.
Di Milia, L.
Cameron, Roslyn
Supervisor Behaviours that Facilitate Training Transfer
title Supervisor Behaviours that Facilitate Training Transfer
title_full Supervisor Behaviours that Facilitate Training Transfer
title_fullStr Supervisor Behaviours that Facilitate Training Transfer
title_full_unstemmed Supervisor Behaviours that Facilitate Training Transfer
title_short Supervisor Behaviours that Facilitate Training Transfer
title_sort supervisor behaviours that facilitate training transfer
topic information transfer
work environment
training methods
qualitative research
supervisor support
Australia
training transfer
leadership development
url http://hdl.handle.net/20.500.11937/43288