Offer quality: perceptual differences between Australian rock lobster exporters and Japanese rock lobster importers
An empirical examination of the perceived difference in product offer quality between WA rock lobster exporters and their respective Japanese importers revealed that consistent quality, a willingness to provide market information and a willingness to meet importer's immediate needs were the mos...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Conference Paper |
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Griffith University
2000
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| Online Access: | http://hdl.handle.net/20.500.11937/43090 |
| _version_ | 1848756594810028032 |
|---|---|
| author | Batt, Peter Morooka, R. |
| author2 | Aron O'Cass |
| author_facet | Aron O'Cass Batt, Peter Morooka, R. |
| author_sort | Batt, Peter |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | An empirical examination of the perceived difference in product offer quality between WA rock lobster exporters and their respective Japanese importers revealed that consistent quality, a willingness to provide market information and a willingness to meet importer's immediate needs were the most important variables influencing an importer's decision to purchase. While both importers and exporters agreed that delivering consistent quality was the most important variable, exporters ranked competitive price much higher than importers. Results demonstrate that WA exporters have an opportunity to add value to their product offer by providing continuous product support, market information and being able to respond better to importers immediate needs. |
| first_indexed | 2025-11-14T09:14:41Z |
| format | Conference Paper |
| id | curtin-20.500.11937-43090 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T09:14:41Z |
| publishDate | 2000 |
| publisher | Griffith University |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-430902017-01-30T15:04:38Z Offer quality: perceptual differences between Australian rock lobster exporters and Japanese rock lobster importers Batt, Peter Morooka, R. Aron O'Cass An empirical examination of the perceived difference in product offer quality between WA rock lobster exporters and their respective Japanese importers revealed that consistent quality, a willingness to provide market information and a willingness to meet importer's immediate needs were the most important variables influencing an importer's decision to purchase. While both importers and exporters agreed that delivering consistent quality was the most important variable, exporters ranked competitive price much higher than importers. Results demonstrate that WA exporters have an opportunity to add value to their product offer by providing continuous product support, market information and being able to respond better to importers immediate needs. 2000 Conference Paper http://hdl.handle.net/20.500.11937/43090 Griffith University fulltext |
| spellingShingle | Batt, Peter Morooka, R. Offer quality: perceptual differences between Australian rock lobster exporters and Japanese rock lobster importers |
| title | Offer quality: perceptual differences between Australian rock lobster exporters and Japanese rock lobster importers |
| title_full | Offer quality: perceptual differences between Australian rock lobster exporters and Japanese rock lobster importers |
| title_fullStr | Offer quality: perceptual differences between Australian rock lobster exporters and Japanese rock lobster importers |
| title_full_unstemmed | Offer quality: perceptual differences between Australian rock lobster exporters and Japanese rock lobster importers |
| title_short | Offer quality: perceptual differences between Australian rock lobster exporters and Japanese rock lobster importers |
| title_sort | offer quality: perceptual differences between australian rock lobster exporters and japanese rock lobster importers |
| url | http://hdl.handle.net/20.500.11937/43090 |