An AHP-QFD Integrated Approach to Meet Three Dimensional Environmental Value Requirements in Sustainable E-Business Modelling
It is surprising that although ‘e-business’ and ‘sustainability’ are the two current major global trends but none of the e-business modelling ideas covers the sustainability aspects of the business. Environmental value requirement is one of the three pillars of sustainability concept that must be fu...
| Main Authors: | , , , |
|---|---|
| Other Authors: | |
| Format: | Conference Paper |
| Published: |
PACIS
2013
|
| Online Access: | http://aisel.aisnet.org/pacis2013/92 http://hdl.handle.net/20.500.11937/42818 |
| _version_ | 1848756523825627136 |
|---|---|
| author | Dewan, Mohammed Naim A. Biswas, Nasrin Chowdhury, Md. Maruf Hossan Quaddus, Mohammed |
| author2 | Jae-Nam Lee |
| author_facet | Jae-Nam Lee Dewan, Mohammed Naim A. Biswas, Nasrin Chowdhury, Md. Maruf Hossan Quaddus, Mohammed |
| author_sort | Dewan, Mohammed Naim A. |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | It is surprising that although ‘e-business’ and ‘sustainability’ are the two current major global trends but none of the e-business modelling ideas covers the sustainability aspects of the business. Environmental value requirement is one of the three pillars of sustainability concept that must be fulfilled to achieve a fully sustainable e-business model. A little literature is available on ‘sustainability of ICT’ but none of them clearly explains how environmental value requirements can be identified and efficiently fulfilled to achieve sustainability in e-business. Recently, companies are successfully using Quality Function Deployment (QFD) as a powerful tool in various fields that addresses strategic and operational decisions in businesses. This research approach, therefore, uses an Analytic Hierarchy Process (AHP) integrated QFD approach to show how environmental value requirements can be identified and efficiently fulfilled to achieve sustainability of e-business with a comprehensive case study. This approach is unique in the sense that in developing the model environmental value requirements are considered from three dimensions and environmental value concept is integrated with customer’s value requirements, business’s value requirements, and process’s value requirements. The approach uses the case of a commercial bank in Bangladesh for the demonstration of the approach. |
| first_indexed | 2025-11-14T09:13:34Z |
| format | Conference Paper |
| id | curtin-20.500.11937-42818 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T09:13:34Z |
| publishDate | 2013 |
| publisher | PACIS |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-428182023-02-13T08:01:35Z An AHP-QFD Integrated Approach to Meet Three Dimensional Environmental Value Requirements in Sustainable E-Business Modelling Dewan, Mohammed Naim A. Biswas, Nasrin Chowdhury, Md. Maruf Hossan Quaddus, Mohammed Jae-Nam Lee Ji-Ye Mao James Thong It is surprising that although ‘e-business’ and ‘sustainability’ are the two current major global trends but none of the e-business modelling ideas covers the sustainability aspects of the business. Environmental value requirement is one of the three pillars of sustainability concept that must be fulfilled to achieve a fully sustainable e-business model. A little literature is available on ‘sustainability of ICT’ but none of them clearly explains how environmental value requirements can be identified and efficiently fulfilled to achieve sustainability in e-business. Recently, companies are successfully using Quality Function Deployment (QFD) as a powerful tool in various fields that addresses strategic and operational decisions in businesses. This research approach, therefore, uses an Analytic Hierarchy Process (AHP) integrated QFD approach to show how environmental value requirements can be identified and efficiently fulfilled to achieve sustainability of e-business with a comprehensive case study. This approach is unique in the sense that in developing the model environmental value requirements are considered from three dimensions and environmental value concept is integrated with customer’s value requirements, business’s value requirements, and process’s value requirements. The approach uses the case of a commercial bank in Bangladesh for the demonstration of the approach. 2013 Conference Paper http://hdl.handle.net/20.500.11937/42818 http://aisel.aisnet.org/pacis2013/92 PACIS restricted |
| spellingShingle | Dewan, Mohammed Naim A. Biswas, Nasrin Chowdhury, Md. Maruf Hossan Quaddus, Mohammed An AHP-QFD Integrated Approach to Meet Three Dimensional Environmental Value Requirements in Sustainable E-Business Modelling |
| title | An AHP-QFD Integrated Approach to Meet Three Dimensional Environmental Value Requirements in Sustainable E-Business Modelling |
| title_full | An AHP-QFD Integrated Approach to Meet Three Dimensional Environmental Value Requirements in Sustainable E-Business Modelling |
| title_fullStr | An AHP-QFD Integrated Approach to Meet Three Dimensional Environmental Value Requirements in Sustainable E-Business Modelling |
| title_full_unstemmed | An AHP-QFD Integrated Approach to Meet Three Dimensional Environmental Value Requirements in Sustainable E-Business Modelling |
| title_short | An AHP-QFD Integrated Approach to Meet Three Dimensional Environmental Value Requirements in Sustainable E-Business Modelling |
| title_sort | ahp-qfd integrated approach to meet three dimensional environmental value requirements in sustainable e-business modelling |
| url | http://aisel.aisnet.org/pacis2013/92 http://hdl.handle.net/20.500.11937/42818 |