A typology of service supply chain strategies - pathways between agility and efficiency
Various service supply chain strategies may provide firms with competitive advantage, providing appropriate pathways between different configurations are identified. Using a case study and a theory building process, we illustrate a configuration and movement in a typology of service supply chains. W...
| Main Authors: | , , |
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| Other Authors: | |
| Format: | Conference Paper |
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Monash University and The University of Melbourne
2012
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| Subjects: | |
| Online Access: | http://hdl.handle.net/20.500.11937/42635 |
| _version_ | 1848756475162263552 |
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| author | Wood, Lincoln Reefke, H. Breidbach, C. |
| author2 | Prof A. Sohal |
| author_facet | Prof A. Sohal Wood, Lincoln Reefke, H. Breidbach, C. |
| author_sort | Wood, Lincoln |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Various service supply chain strategies may provide firms with competitive advantage, providing appropriate pathways between different configurations are identified. Using a case study and a theory building process, we illustrate a configuration and movement in a typology of service supply chains. We explain how the framework aids analysis of current and future positions and the strategic implications for service supply chains. A key principle of the framework is the distinction between novelty, or frequency, of mismatches between information-as-input and service requirements, and the analysability of the challenge, or the level of difficulty in identifying and acquiring appropriate input information. |
| first_indexed | 2025-11-14T09:12:47Z |
| format | Conference Paper |
| id | curtin-20.500.11937-42635 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T09:12:47Z |
| publishDate | 2012 |
| publisher | Monash University and The University of Melbourne |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-426352023-02-07T08:01:21Z A typology of service supply chain strategies - pathways between agility and efficiency Wood, Lincoln Reefke, H. Breidbach, C. Prof A. Sohal A/Prof P. Singh A/Prof D. Prajogo strategic management of services pathways service supply chain strategy information management service supply chains Various service supply chain strategies may provide firms with competitive advantage, providing appropriate pathways between different configurations are identified. Using a case study and a theory building process, we illustrate a configuration and movement in a typology of service supply chains. We explain how the framework aids analysis of current and future positions and the strategic implications for service supply chains. A key principle of the framework is the distinction between novelty, or frequency, of mismatches between information-as-input and service requirements, and the analysability of the challenge, or the level of difficulty in identifying and acquiring appropriate input information. 2012 Conference Paper http://hdl.handle.net/20.500.11937/42635 Monash University and The University of Melbourne restricted |
| spellingShingle | strategic management of services pathways service supply chain strategy information management service supply chains Wood, Lincoln Reefke, H. Breidbach, C. A typology of service supply chain strategies - pathways between agility and efficiency |
| title | A typology of service supply chain strategies - pathways between agility and efficiency |
| title_full | A typology of service supply chain strategies - pathways between agility and efficiency |
| title_fullStr | A typology of service supply chain strategies - pathways between agility and efficiency |
| title_full_unstemmed | A typology of service supply chain strategies - pathways between agility and efficiency |
| title_short | A typology of service supply chain strategies - pathways between agility and efficiency |
| title_sort | typology of service supply chain strategies - pathways between agility and efficiency |
| topic | strategic management of services pathways service supply chain strategy information management service supply chains |
| url | http://hdl.handle.net/20.500.11937/42635 |