Capturing CSR: Doing Good Offshore
Global monitoring, and other drivers of high level reporting standards, have brought increasing pressure to embed Corporate Social Responsibility (CSR) in the day-to-day operations of many multi-national companies. This move toward overt and targeted CSR responses and public reporting is prompting t...
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| Format: | Book Chapter |
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Springer
2014
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| Online Access: | http://hdl.handle.net/20.500.11937/42351 |
| _version_ | 1848756396095438848 |
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| author | Davidson, Fay Wreford, John Pervan, Graham Penter, Kevan |
| author2 | Kotlarsky, Julia |
| author_facet | Kotlarsky, Julia Davidson, Fay Wreford, John Pervan, Graham Penter, Kevan |
| author_sort | Davidson, Fay |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Global monitoring, and other drivers of high level reporting standards, have brought increasing pressure to embed Corporate Social Responsibility (CSR) in the day-to-day operations of many multi-national companies. This move toward overt and targeted CSR responses and public reporting is prompting the strategic alignment of CSR with core business. Although driven in part by regulation, CSR initiatives and practice help demonstrate the moral authority of the corporate citizen. Practicing and publicly reporting CSR, presents an organization as ethical and worthy of trust, and in doing so, captures the good will, empathy and trust of stakeholders especially clients, customers and labor, in home countries. The development and maintenance of trust is integral to offshoring success. This research questions how the strategic practice of CSR by organizations, operating global in-house centers (GICs), contributes to relationship management in OBPO by positioning staff in GICs as stakeholders. |
| first_indexed | 2025-11-14T09:11:32Z |
| format | Book Chapter |
| id | curtin-20.500.11937-42351 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T09:11:32Z |
| publishDate | 2014 |
| publisher | Springer |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-423512023-02-27T07:34:26Z Capturing CSR: Doing Good Offshore Davidson, Fay Wreford, John Pervan, Graham Penter, Kevan Kotlarsky, Julia Oshri, Ilan Willcocks, Leslie P Global in-house centers Corporate social responsibility OBPO Captives Global monitoring, and other drivers of high level reporting standards, have brought increasing pressure to embed Corporate Social Responsibility (CSR) in the day-to-day operations of many multi-national companies. This move toward overt and targeted CSR responses and public reporting is prompting the strategic alignment of CSR with core business. Although driven in part by regulation, CSR initiatives and practice help demonstrate the moral authority of the corporate citizen. Practicing and publicly reporting CSR, presents an organization as ethical and worthy of trust, and in doing so, captures the good will, empathy and trust of stakeholders especially clients, customers and labor, in home countries. The development and maintenance of trust is integral to offshoring success. This research questions how the strategic practice of CSR by organizations, operating global in-house centers (GICs), contributes to relationship management in OBPO by positioning staff in GICs as stakeholders. 2014 Book Chapter http://hdl.handle.net/20.500.11937/42351 10.1007/978-3-319-11367-8_7 Springer fulltext |
| spellingShingle | Global in-house centers Corporate social responsibility OBPO Captives Davidson, Fay Wreford, John Pervan, Graham Penter, Kevan Capturing CSR: Doing Good Offshore |
| title | Capturing CSR: Doing Good Offshore |
| title_full | Capturing CSR: Doing Good Offshore |
| title_fullStr | Capturing CSR: Doing Good Offshore |
| title_full_unstemmed | Capturing CSR: Doing Good Offshore |
| title_short | Capturing CSR: Doing Good Offshore |
| title_sort | capturing csr: doing good offshore |
| topic | Global in-house centers Corporate social responsibility OBPO Captives |
| url | http://hdl.handle.net/20.500.11937/42351 |