Using an intervention mapping framework to develop an online mental health continuing education program for pharmacy staff

INTRODUCTION: Current mental health policy in Australia recognizes that ongoing mental health workforce development is crucial to mental health care reform. Community pharmacy staff are well placed to assist people with mental illness living in the community; however, staff require the knowledge and...

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Main Authors: Wheeler, A., Fowler, J., Hattingh, Laetitia
Format: Journal Article
Published: John Wiley & Sons Ltd 2013
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/4230
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author Wheeler, A.
Fowler, J.
Hattingh, Laetitia
author_facet Wheeler, A.
Fowler, J.
Hattingh, Laetitia
author_sort Wheeler, A.
building Curtin Institutional Repository
collection Online Access
description INTRODUCTION: Current mental health policy in Australia recognizes that ongoing mental health workforce development is crucial to mental health care reform. Community pharmacy staff are well placed to assist people with mental illness living in the community; however, staff require the knowledge and skills to do this competently and effectively. This article presents the systematic planning and development process and content of an education and training program for community pharmacy staff, using a program planning approach called intervention mapping. METHODS:The intervention mapping framework was used to guide development of an online continuing education program. Interviews with mental health consumers and carers (n = 285) and key stakeholders (n = 15), and a survey of pharmacy staff (n = 504) informed the needs assessment. Program objectives were identified specifying required attitudes, knowledge, skills, and confidence. These objectives were aligned with an education technique and delivery strategy. This was followed by development of an education program and comprehensive evaluation plan. The program was piloted face to face with 24 participants and then translated into an online program comprising eight 30-minute modules for pharmacists, 4 of which were also used for support staff. The evaluation plan provided for online participants (n ≅ 500) to be randomized into intervention (immediate access) or control groups (delayed training access). It included pre- and posttraining questionnaires and a reflective learning questionnaire for pharmacy staff and telephone interviews post pharmacy visit for consumers and carers.RESULTS: An online education program was developed to address mental health knowledge, attitudes, confidence, and skills required by pharmacy staff to work effectively with mental health consumers and carers. DISCUSSION: Intervention mapping provides a systematic and rigorous approach that can be used to develop a quality continuing education program for the health workforce.
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spelling curtin-20.500.11937-42302017-09-13T14:43:27Z Using an intervention mapping framework to develop an online mental health continuing education program for pharmacy staff Wheeler, A. Fowler, J. Hattingh, Laetitia continuing education mental health profession-pharmacists - online/computer-based education community pharmacy evaluation educational intervention intervention mapping online INTRODUCTION: Current mental health policy in Australia recognizes that ongoing mental health workforce development is crucial to mental health care reform. Community pharmacy staff are well placed to assist people with mental illness living in the community; however, staff require the knowledge and skills to do this competently and effectively. This article presents the systematic planning and development process and content of an education and training program for community pharmacy staff, using a program planning approach called intervention mapping. METHODS:The intervention mapping framework was used to guide development of an online continuing education program. Interviews with mental health consumers and carers (n = 285) and key stakeholders (n = 15), and a survey of pharmacy staff (n = 504) informed the needs assessment. Program objectives were identified specifying required attitudes, knowledge, skills, and confidence. These objectives were aligned with an education technique and delivery strategy. This was followed by development of an education program and comprehensive evaluation plan. The program was piloted face to face with 24 participants and then translated into an online program comprising eight 30-minute modules for pharmacists, 4 of which were also used for support staff. The evaluation plan provided for online participants (n ≅ 500) to be randomized into intervention (immediate access) or control groups (delayed training access). It included pre- and posttraining questionnaires and a reflective learning questionnaire for pharmacy staff and telephone interviews post pharmacy visit for consumers and carers.RESULTS: An online education program was developed to address mental health knowledge, attitudes, confidence, and skills required by pharmacy staff to work effectively with mental health consumers and carers. DISCUSSION: Intervention mapping provides a systematic and rigorous approach that can be used to develop a quality continuing education program for the health workforce. 2013 Journal Article http://hdl.handle.net/20.500.11937/4230 10.1002/chp.21198 John Wiley & Sons Ltd restricted
spellingShingle continuing education
mental health
profession-pharmacists
- online/computer-based education
community pharmacy
evaluation educational intervention
intervention mapping
online
Wheeler, A.
Fowler, J.
Hattingh, Laetitia
Using an intervention mapping framework to develop an online mental health continuing education program for pharmacy staff
title Using an intervention mapping framework to develop an online mental health continuing education program for pharmacy staff
title_full Using an intervention mapping framework to develop an online mental health continuing education program for pharmacy staff
title_fullStr Using an intervention mapping framework to develop an online mental health continuing education program for pharmacy staff
title_full_unstemmed Using an intervention mapping framework to develop an online mental health continuing education program for pharmacy staff
title_short Using an intervention mapping framework to develop an online mental health continuing education program for pharmacy staff
title_sort using an intervention mapping framework to develop an online mental health continuing education program for pharmacy staff
topic continuing education
mental health
profession-pharmacists
- online/computer-based education
community pharmacy
evaluation educational intervention
intervention mapping
online
url http://hdl.handle.net/20.500.11937/4230