Linguistic and cultural skills for communication in global workplaces of the 21st century
This chapter examines issues in intercultural communication in regard to the use of English as a global language in the workplace of the 21st century. The findings that emerged from data gathered in two multinational companies inform discussion about the sort of communication skills that workers wil...
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| Format: | Book Chapter |
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IGI Global
2012
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| Online Access: | http://hdl.handle.net/20.500.11937/4218 |
| _version_ | 1848744454079381504 |
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| author | Briguglio, Carmela |
| author2 | Arun Patil |
| author_facet | Arun Patil Briguglio, Carmela |
| author_sort | Briguglio, Carmela |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | This chapter examines issues in intercultural communication in regard to the use of English as a global language in the workplace of the 21st century. The findings that emerged from data gathered in two multinational companies inform discussion about the sort of communication skills that workers will require in the global workplace. A case study with an Australian undergraduate class served to examine whether the skills identified in multinational workplaces are, in fact, being developed in graduates. Based on all the above, the author has developed a four dimensional model comprising the intercultural communication skills that future graduates, including engineers and IT professionals, will require for global workplaces. Some strategies that will facilitate the development of such skills are also discussed. |
| first_indexed | 2025-11-14T06:01:43Z |
| format | Book Chapter |
| id | curtin-20.500.11937-4218 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T06:01:43Z |
| publishDate | 2012 |
| publisher | IGI Global |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-42182023-02-02T07:57:36Z Linguistic and cultural skills for communication in global workplaces of the 21st century Briguglio, Carmela Arun Patil Henk Eijkman Ena Bhattacharyya workplace communication intercultural communication global communication This chapter examines issues in intercultural communication in regard to the use of English as a global language in the workplace of the 21st century. The findings that emerged from data gathered in two multinational companies inform discussion about the sort of communication skills that workers will require in the global workplace. A case study with an Australian undergraduate class served to examine whether the skills identified in multinational workplaces are, in fact, being developed in graduates. Based on all the above, the author has developed a four dimensional model comprising the intercultural communication skills that future graduates, including engineers and IT professionals, will require for global workplaces. Some strategies that will facilitate the development of such skills are also discussed. 2012 Book Chapter http://hdl.handle.net/20.500.11937/4218 IGI Global restricted |
| spellingShingle | workplace communication intercultural communication global communication Briguglio, Carmela Linguistic and cultural skills for communication in global workplaces of the 21st century |
| title | Linguistic and cultural skills for communication in global workplaces of the 21st century |
| title_full | Linguistic and cultural skills for communication in global workplaces of the 21st century |
| title_fullStr | Linguistic and cultural skills for communication in global workplaces of the 21st century |
| title_full_unstemmed | Linguistic and cultural skills for communication in global workplaces of the 21st century |
| title_short | Linguistic and cultural skills for communication in global workplaces of the 21st century |
| title_sort | linguistic and cultural skills for communication in global workplaces of the 21st century |
| topic | workplace communication intercultural communication global communication |
| url | http://hdl.handle.net/20.500.11937/4218 |