Against the odds: A case study of technology acceptance and successful IS implementation in the community health sector

This paper examines technology acceptance and use and the associated individual and organisational impacts within a small non-profit, community-based health care organisation. The study described involved a longitudinal multi-method investigation, collecting quantitative and qualitative data over a...

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Main Authors: Schaper, Louise, Pervan, Graham
Format: Conference Paper
Published: Health Informatics Society of Australia 2005
Subjects:
Online Access:http://search.informit.com.au/browsePublication;isbn=0975101358;res=E-LIBRARY
http://hdl.handle.net/20.500.11937/41705
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author Schaper, Louise
Pervan, Graham
author_facet Schaper, Louise
Pervan, Graham
author_sort Schaper, Louise
building Curtin Institutional Repository
collection Online Access
description This paper examines technology acceptance and use and the associated individual and organisational impacts within a small non-profit, community-based health care organisation. The study described involved a longitudinal multi-method investigation, collecting quantitative and qualitative data over a 7-month period, timed in conjunction with the implementation of a new information system infrastructure. A research model is proposed and explored. The substantial data collected enables comprehensive analysis of the links between technology acceptance and use with the outcomes and impacts of use on individual and organisational goals. Results from this study provide qualitative support for the proposed model, demonstrate the invaluable role of individual commitment to the organisation and to the matching of organisational and individual goals and discusses how the IS implementation was successful, despite numerous barriers and challenges. Results also highlight the importance of qualitative methodologies in information systems research. The significance of this work and the implications of the findings are discussed.
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institution Curtin University Malaysia
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publishDate 2005
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spelling curtin-20.500.11937-417052017-02-27T15:15:00Z Against the odds: A case study of technology acceptance and successful IS implementation in the community health sector Schaper, Louise Pervan, Graham qualitative methodology IS implementation UTAUT allied health technology acceptance technology use This paper examines technology acceptance and use and the associated individual and organisational impacts within a small non-profit, community-based health care organisation. The study described involved a longitudinal multi-method investigation, collecting quantitative and qualitative data over a 7-month period, timed in conjunction with the implementation of a new information system infrastructure. A research model is proposed and explored. The substantial data collected enables comprehensive analysis of the links between technology acceptance and use with the outcomes and impacts of use on individual and organisational goals. Results from this study provide qualitative support for the proposed model, demonstrate the invaluable role of individual commitment to the organisation and to the matching of organisational and individual goals and discusses how the IS implementation was successful, despite numerous barriers and challenges. Results also highlight the importance of qualitative methodologies in information systems research. The significance of this work and the implications of the findings are discussed. 2005 Conference Paper http://hdl.handle.net/20.500.11937/41705 http://search.informit.com.au/browsePublication;isbn=0975101358;res=E-LIBRARY Health Informatics Society of Australia restricted
spellingShingle qualitative methodology
IS implementation
UTAUT
allied health
technology acceptance
technology use
Schaper, Louise
Pervan, Graham
Against the odds: A case study of technology acceptance and successful IS implementation in the community health sector
title Against the odds: A case study of technology acceptance and successful IS implementation in the community health sector
title_full Against the odds: A case study of technology acceptance and successful IS implementation in the community health sector
title_fullStr Against the odds: A case study of technology acceptance and successful IS implementation in the community health sector
title_full_unstemmed Against the odds: A case study of technology acceptance and successful IS implementation in the community health sector
title_short Against the odds: A case study of technology acceptance and successful IS implementation in the community health sector
title_sort against the odds: a case study of technology acceptance and successful is implementation in the community health sector
topic qualitative methodology
IS implementation
UTAUT
allied health
technology acceptance
technology use
url http://search.informit.com.au/browsePublication;isbn=0975101358;res=E-LIBRARY
http://hdl.handle.net/20.500.11937/41705