An Empirical assessment of the Assimilation Patterns and the Benefits of Collaborative Information Technologies

The increasing focus on group work and teams to accomplish tasks has resulted in a parallel increasing need to support collaboration in the modern organization. Information technologies (ITs) are often cited as potentially helpful in this regard and their benefits in supporting collaboration are lik...

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Main Author: Pervan, Graham
Format: Journal Article
Published: IACIS 2004
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/41321
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author Pervan, Graham
author_facet Pervan, Graham
author_sort Pervan, Graham
building Curtin Institutional Repository
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description The increasing focus on group work and teams to accomplish tasks has resulted in a parallel increasing need to support collaboration in the modern organization. Information technologies (ITs) are often cited as potentially helpful in this regard and their benefits in supporting collaboration are likely to drive their assimilation in organizations. This study assesses the assimilation patterns of seven categories of information technologies used to support task-oriented collaboration in U.S. and Australian organizations. These include: stand-alone e-mail systems, audio teleconferencing, videoconferencing, dataconferencing, web-based tools, proprietary groupware technology, and electronic meetings systems (EMS). Based upon the availability and utilization of each of the seven collaboration ITs, an assimilation framework is presented to benchmark the current state of practice. An investigation of organization profiles for each IT between the two extreme assimilation sectors suggests that organizations with fewer resources are capable of attaining greater assimilation of certain ITs to support collaboration than their resource rich counterparts. Our findings also suggest that perceptions of benefits of ITs in supporting collaboration very across the ITs and that perceived benefits os some ITs in supporting collaboration are positively associated with the extent of their assimilation in organisations. Implications of our framework and findings are outlined for future research and practice.
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spelling curtin-20.500.11937-413212017-01-30T14:50:31Z An Empirical assessment of the Assimilation Patterns and the Benefits of Collaborative Information Technologies Pervan, Graham information technology use information technology benefits information technology adoption Task collaboration technology assimilation The increasing focus on group work and teams to accomplish tasks has resulted in a parallel increasing need to support collaboration in the modern organization. Information technologies (ITs) are often cited as potentially helpful in this regard and their benefits in supporting collaboration are likely to drive their assimilation in organizations. This study assesses the assimilation patterns of seven categories of information technologies used to support task-oriented collaboration in U.S. and Australian organizations. These include: stand-alone e-mail systems, audio teleconferencing, videoconferencing, dataconferencing, web-based tools, proprietary groupware technology, and electronic meetings systems (EMS). Based upon the availability and utilization of each of the seven collaboration ITs, an assimilation framework is presented to benchmark the current state of practice. An investigation of organization profiles for each IT between the two extreme assimilation sectors suggests that organizations with fewer resources are capable of attaining greater assimilation of certain ITs to support collaboration than their resource rich counterparts. Our findings also suggest that perceptions of benefits of ITs in supporting collaboration very across the ITs and that perceived benefits os some ITs in supporting collaboration are positively associated with the extent of their assimilation in organisations. Implications of our framework and findings are outlined for future research and practice. 2004 Journal Article http://hdl.handle.net/20.500.11937/41321 IACIS restricted
spellingShingle information technology use
information technology benefits
information technology adoption
Task collaboration
technology assimilation
Pervan, Graham
An Empirical assessment of the Assimilation Patterns and the Benefits of Collaborative Information Technologies
title An Empirical assessment of the Assimilation Patterns and the Benefits of Collaborative Information Technologies
title_full An Empirical assessment of the Assimilation Patterns and the Benefits of Collaborative Information Technologies
title_fullStr An Empirical assessment of the Assimilation Patterns and the Benefits of Collaborative Information Technologies
title_full_unstemmed An Empirical assessment of the Assimilation Patterns and the Benefits of Collaborative Information Technologies
title_short An Empirical assessment of the Assimilation Patterns and the Benefits of Collaborative Information Technologies
title_sort empirical assessment of the assimilation patterns and the benefits of collaborative information technologies
topic information technology use
information technology benefits
information technology adoption
Task collaboration
technology assimilation
url http://hdl.handle.net/20.500.11937/41321