The business of cultural heritage tourism: critical success factors

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The business of cultural heritage tourism: critical success factors

This paper explores critical success factors (CSFs) required for cultural heritage tourism (CHT) operation and how these relate to commercial focus. The literature indicates tension between conservation of authenticity and commercial focus as it is seen to undermine authenticity, potentially degradi...

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Bibliographic Details
Main Authors:	Hughes, Michael, Carlsen, Jack
Format:	Journal Article
Published:	Taylor and Francis 2010
Subjects:	heritage tourism business management
Online Access:	http://hdl.handle.net/20.500.11937/41136

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