Accelerated Multi-Organization Conflict Resolution
In this paper, we discuss two situations where two organizations with different aims recognized the dysfunctionality of their relationship. In each of these cases, which were long running (6–8 months), the organizations had worked hard to resolve this dysfunctionality, and conflict, by organizing of...
| Main Authors: | , , |
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| Format: | Journal Article |
| Published: |
Springer
2016
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| Online Access: | http://hdl.handle.net/20.500.11937/40241 |
| _version_ | 1848755814283608064 |
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| author | Ackermann, Fran Eden, C. Pyrko, I. |
| author_facet | Ackermann, Fran Eden, C. Pyrko, I. |
| author_sort | Ackermann, Fran |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | In this paper, we discuss two situations where two organizations with different aims recognized the dysfunctionality of their relationship. In each of these cases, which were long running (6–8 months), the organizations had worked hard to resolve this dysfunctionality, and conflict, by organizing off-site meetings designed to resolve the conflict. These 1-day meetings failed. Subsequently Group Support System workshops were used for 1 day workshops and in each case the conflict was essentially resolved within 55 min. The research reported in this paper seeks to answer the question: what happened in these cases that led to a resolution of the conflict in such a short time period, given other attempts had failed? Specifically the paper explores the impact of the GSS used to facilitate two organizations seeking to resolve a conflictual situation. |
| first_indexed | 2025-11-14T09:02:17Z |
| format | Journal Article |
| id | curtin-20.500.11937-40241 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T09:02:17Z |
| publishDate | 2016 |
| publisher | Springer |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-402412019-02-19T05:35:06Z Accelerated Multi-Organization Conflict Resolution Ackermann, Fran Eden, C. Pyrko, I. In this paper, we discuss two situations where two organizations with different aims recognized the dysfunctionality of their relationship. In each of these cases, which were long running (6–8 months), the organizations had worked hard to resolve this dysfunctionality, and conflict, by organizing off-site meetings designed to resolve the conflict. These 1-day meetings failed. Subsequently Group Support System workshops were used for 1 day workshops and in each case the conflict was essentially resolved within 55 min. The research reported in this paper seeks to answer the question: what happened in these cases that led to a resolution of the conflict in such a short time period, given other attempts had failed? Specifically the paper explores the impact of the GSS used to facilitate two organizations seeking to resolve a conflictual situation. 2016 Journal Article http://hdl.handle.net/20.500.11937/40241 10.1007/s10726-016-9472-z Springer fulltext |
| spellingShingle | Ackermann, Fran Eden, C. Pyrko, I. Accelerated Multi-Organization Conflict Resolution |
| title | Accelerated Multi-Organization Conflict Resolution |
| title_full | Accelerated Multi-Organization Conflict Resolution |
| title_fullStr | Accelerated Multi-Organization Conflict Resolution |
| title_full_unstemmed | Accelerated Multi-Organization Conflict Resolution |
| title_short | Accelerated Multi-Organization Conflict Resolution |
| title_sort | accelerated multi-organization conflict resolution |
| url | http://hdl.handle.net/20.500.11937/40241 |