APA (7th ed.) Citation

Lin, C., Lin, K., Huang, Y., & Kuo, W. (2006). Evaluation of Electronic Customer Relationship Management: The Critical Success Factors. American Academy of Business, Cambridge.

Chicago Style (17th ed.) Citation

Lin, Chad, K. Lin, Y. Huang, and W. Kuo. Evaluation of Electronic Customer Relationship Management: The Critical Success Factors. American Academy of Business, Cambridge, 2006.

MLA (9th ed.) Citation

Lin, Chad, et al. Evaluation of Electronic Customer Relationship Management: The Critical Success Factors. American Academy of Business, Cambridge, 2006.