Cooperative goals in the Chinese work environment: a Hong Kong case study
This research seeks to develop an understanding of how cooperative teamwork among Chinese employees impacts upon the customer perception of service in the Hong Kong ship-repair industry. The research model was based on the 'Theory of Cooperation and Competition', a western-conformity. The...
| Main Authors: | , , |
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| Format: | Journal Article |
| Published: |
Routledge
2008
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| Online Access: | http://hdl.handle.net/20.500.11937/38975 |
| _version_ | 1848755464683126784 |
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| author | Ng, Peter Nowak, Margaret Whiteley, Alma |
| author_facet | Ng, Peter Nowak, Margaret Whiteley, Alma |
| author_sort | Ng, Peter |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | This research seeks to develop an understanding of how cooperative teamwork among Chinese employees impacts upon the customer perception of service in the Hong Kong ship-repair industry. The research model was based on the 'Theory of Cooperation and Competition', a western-conformity. The results suggested the need to explore alternative processes that Chinese people may engage in in managing their conflict. We question whether the 'goals' or 'ends' based approach to the operation of teams inherent in the Theory of Cooperation and Competition, is valid in the Chinese context where 'process' and 'relationship' are pivotal. |
| first_indexed | 2025-11-14T08:56:43Z |
| format | Journal Article |
| id | curtin-20.500.11937-38975 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T08:56:43Z |
| publishDate | 2008 |
| publisher | Routledge |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-389752017-09-13T15:57:41Z Cooperative goals in the Chinese work environment: a Hong Kong case study Ng, Peter Nowak, Margaret Whiteley, Alma Hong Kong guanxi cooperation and competition Chinese cultural values harmony cultural convergence This research seeks to develop an understanding of how cooperative teamwork among Chinese employees impacts upon the customer perception of service in the Hong Kong ship-repair industry. The research model was based on the 'Theory of Cooperation and Competition', a western-conformity. The results suggested the need to explore alternative processes that Chinese people may engage in in managing their conflict. We question whether the 'goals' or 'ends' based approach to the operation of teams inherent in the Theory of Cooperation and Competition, is valid in the Chinese context where 'process' and 'relationship' are pivotal. 2008 Journal Article http://hdl.handle.net/20.500.11937/38975 10.1080/13602380701628860 Routledge restricted |
| spellingShingle | Hong Kong guanxi cooperation and competition Chinese cultural values harmony cultural convergence Ng, Peter Nowak, Margaret Whiteley, Alma Cooperative goals in the Chinese work environment: a Hong Kong case study |
| title | Cooperative goals in the Chinese work environment: a Hong Kong case study |
| title_full | Cooperative goals in the Chinese work environment: a Hong Kong case study |
| title_fullStr | Cooperative goals in the Chinese work environment: a Hong Kong case study |
| title_full_unstemmed | Cooperative goals in the Chinese work environment: a Hong Kong case study |
| title_short | Cooperative goals in the Chinese work environment: a Hong Kong case study |
| title_sort | cooperative goals in the chinese work environment: a hong kong case study |
| topic | Hong Kong guanxi cooperation and competition Chinese cultural values harmony cultural convergence |
| url | http://hdl.handle.net/20.500.11937/38975 |