APA (7th ed.) Citation

O'Brien, I., Jarvis, W., Soutar, G., & -. (2012). Firm-Based Advocacy: Customer Preference Issues within and across Organisation Types. -.

Chicago Style (17th ed.) Citation

O'Brien, Ingrid, W. Jarvis, G. Soutar, and -. Firm-Based Advocacy: Customer Preference Issues Within and Across Organisation Types. -, 2012.

MLA (9th ed.) Citation

O'Brien, Ingrid, et al. Firm-Based Advocacy: Customer Preference Issues Within and Across Organisation Types. -, 2012.