Measuring Consumer-Based Brand Authenticity

Postmodern consumers use brands to create an authentic self and to reconnect to place, time, culture and others. Although previous research has identified that consumers draw on a range of cues in order to attribute authenticity to branded objects, no scales exist to measure the construct of brand a...

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Main Authors: Napoli, Julie, Dickinson, Sonia, Beverland, M., Farrelly, F.
Format: Journal Article
Published: Elsevier 2014
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/38471
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author Napoli, Julie
Dickinson, Sonia
Beverland, M.
Farrelly, F.
author_facet Napoli, Julie
Dickinson, Sonia
Beverland, M.
Farrelly, F.
author_sort Napoli, Julie
building Curtin Institutional Repository
collection Online Access
description Postmodern consumers use brands to create an authentic self and to reconnect to place, time, culture and others. Although previous research has identified that consumers draw on a range of cues in order to attribute authenticity to branded objects, no scales exist to measure the construct of brand authenticity. Building on the existing literature, this paper uses quantitative methods to develop a psychometrically robust measure of brand authenticity from a consumer's perspective. Findings demonstrate convergent, discriminant and predictive validity, whereby 14 items represent three interrelated first order factors labeled quality commitment, sincerity and heritage that correspond with a higher order brand authenticity construct. This study extends our understanding of the consumption of authenticity. Moreover, it provides a tool by which firms can evaluate the effectiveness of strategic decisions designed to deliver an authentic brand offering to consumers. Limitations and directions for future research are discussed.
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spelling curtin-20.500.11937-384712017-09-13T14:10:12Z Measuring Consumer-Based Brand Authenticity Napoli, Julie Dickinson, Sonia Beverland, M. Farrelly, F. Consumer Behavior Branding Scale Development Authenticity Postmodern consumers use brands to create an authentic self and to reconnect to place, time, culture and others. Although previous research has identified that consumers draw on a range of cues in order to attribute authenticity to branded objects, no scales exist to measure the construct of brand authenticity. Building on the existing literature, this paper uses quantitative methods to develop a psychometrically robust measure of brand authenticity from a consumer's perspective. Findings demonstrate convergent, discriminant and predictive validity, whereby 14 items represent three interrelated first order factors labeled quality commitment, sincerity and heritage that correspond with a higher order brand authenticity construct. This study extends our understanding of the consumption of authenticity. Moreover, it provides a tool by which firms can evaluate the effectiveness of strategic decisions designed to deliver an authentic brand offering to consumers. Limitations and directions for future research are discussed. 2014 Journal Article http://hdl.handle.net/20.500.11937/38471 10.1016/j.jbusres.2013.06.001 Elsevier fulltext
spellingShingle Consumer Behavior
Branding
Scale Development
Authenticity
Napoli, Julie
Dickinson, Sonia
Beverland, M.
Farrelly, F.
Measuring Consumer-Based Brand Authenticity
title Measuring Consumer-Based Brand Authenticity
title_full Measuring Consumer-Based Brand Authenticity
title_fullStr Measuring Consumer-Based Brand Authenticity
title_full_unstemmed Measuring Consumer-Based Brand Authenticity
title_short Measuring Consumer-Based Brand Authenticity
title_sort measuring consumer-based brand authenticity
topic Consumer Behavior
Branding
Scale Development
Authenticity
url http://hdl.handle.net/20.500.11937/38471