The Mediating Effect of KM Capabilities: Evidence from the Manufacturing and Technology Industries

Based upon the theory of technology assimilation, information technology (IT) use for knowledge management (KM) is modeled to affect KM capabilities, which in turn affect KM effectiveness. A survey of 108 managers from manufacturing and technology industries indicates that IT support for KM had a si...

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Main Authors: Aman, Fadilah, Aitken, Ashley
Other Authors: Wu Fan
Format: Conference Paper
Published: Institute of electrical and Electronics Engineers Inc 2010
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/38329
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author Aman, Fadilah
Aitken, Ashley
author2 Wu Fan
author_facet Wu Fan
Aman, Fadilah
Aitken, Ashley
author_sort Aman, Fadilah
building Curtin Institutional Repository
collection Online Access
description Based upon the theory of technology assimilation, information technology (IT) use for knowledge management (KM) is modeled to affect KM capabilities, which in turn affect KM effectiveness. A survey of 108 managers from manufacturing and technology industries indicates that IT support for KM had a significant positive relationship with KM capabilities and, in turn, affected the KM effectiveness. No significant direct relationship was detected between IT use for KM and KM effectiveness, indicating that KM capabilities variable is a full mediator. The results provide explanation for the lack of a direct link between IT use of KM and KM effectiveness and provides a potential framework for studies examining the impacts of other types of IT investments on KM effectiveness or success. The results also suggest that investments in IT use for KM must be carefully evaluated in terms of strategic directions to positively impact KM effectiveness as well as organisational performance.
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institution Curtin University Malaysia
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spelling curtin-20.500.11937-383292017-01-30T14:16:46Z The Mediating Effect of KM Capabilities: Evidence from the Manufacturing and Technology Industries Aman, Fadilah Aitken, Ashley Wu Fan Knowledge Management IT use KM capabilities technology assimilation Based upon the theory of technology assimilation, information technology (IT) use for knowledge management (KM) is modeled to affect KM capabilities, which in turn affect KM effectiveness. A survey of 108 managers from manufacturing and technology industries indicates that IT support for KM had a significant positive relationship with KM capabilities and, in turn, affected the KM effectiveness. No significant direct relationship was detected between IT use for KM and KM effectiveness, indicating that KM capabilities variable is a full mediator. The results provide explanation for the lack of a direct link between IT use of KM and KM effectiveness and provides a potential framework for studies examining the impacts of other types of IT investments on KM effectiveness or success. The results also suggest that investments in IT use for KM must be carefully evaluated in terms of strategic directions to positively impact KM effectiveness as well as organisational performance. 2010 Conference Paper http://hdl.handle.net/20.500.11937/38329 Institute of electrical and Electronics Engineers Inc restricted
spellingShingle Knowledge Management
IT use
KM capabilities
technology assimilation
Aman, Fadilah
Aitken, Ashley
The Mediating Effect of KM Capabilities: Evidence from the Manufacturing and Technology Industries
title The Mediating Effect of KM Capabilities: Evidence from the Manufacturing and Technology Industries
title_full The Mediating Effect of KM Capabilities: Evidence from the Manufacturing and Technology Industries
title_fullStr The Mediating Effect of KM Capabilities: Evidence from the Manufacturing and Technology Industries
title_full_unstemmed The Mediating Effect of KM Capabilities: Evidence from the Manufacturing and Technology Industries
title_short The Mediating Effect of KM Capabilities: Evidence from the Manufacturing and Technology Industries
title_sort mediating effect of km capabilities: evidence from the manufacturing and technology industries
topic Knowledge Management
IT use
KM capabilities
technology assimilation
url http://hdl.handle.net/20.500.11937/38329