IS/IT Investment Evaluation and Benefit Realization Practices in Taiwanese SMEs
This paper investigates the practices of IS/IT benefits and evaluation, critical success factors and the degree of satisfaction with the adoption of IS/IT investments in business-to-business electronic commerce (B2B-EC) by the small and medium-size enterprise (SME) sector in an emerging economy - Ta...
| Main Authors: | , , |
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| Format: | Journal Article |
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The Information Institute
2005
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| Online Access: | http://hdl.handle.net/20.500.11937/38113 |
| _version_ | 1848755232019841024 |
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| author | Lin, K. Lin, Chad Tsao, H. |
| author_facet | Lin, K. Lin, Chad Tsao, H. |
| author_sort | Lin, K. |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | This paper investigates the practices of IS/IT benefits and evaluation, critical success factors and the degree of satisfaction with the adoption of IS/IT investments in business-to-business electronic commerce (B2B-EC) by the small and medium-size enterprise (SME) sector in an emerging economy - Taiwan. The survey reveals that the respondents had relatively high usage of IS/IT investment evaluation methodology and low usage of IS/IT benefits realization approaches. In addition, these methodologies or approaches were generally not used widely and effectively within these organizations. Moreover, only a quarter of the respondents were satisfied with their IS/IT investments in B2B-EC. The internal factors which consist of lack of staff resistance, organizational readiness, integrating internet with marketing strategy, and top management support were found to be the critical success factors for the IS/IT investments in B2B-EC by SMEs in Taiwan. |
| first_indexed | 2025-11-14T08:53:02Z |
| format | Journal Article |
| id | curtin-20.500.11937-38113 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T08:53:02Z |
| publishDate | 2005 |
| publisher | The Information Institute |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-381132017-02-28T01:38:06Z IS/IT Investment Evaluation and Benefit Realization Practices in Taiwanese SMEs Lin, K. Lin, Chad Tsao, H. IT benefits realization SMEs e-commerce emerging economy IT investment evaluation This paper investigates the practices of IS/IT benefits and evaluation, critical success factors and the degree of satisfaction with the adoption of IS/IT investments in business-to-business electronic commerce (B2B-EC) by the small and medium-size enterprise (SME) sector in an emerging economy - Taiwan. The survey reveals that the respondents had relatively high usage of IS/IT investment evaluation methodology and low usage of IS/IT benefits realization approaches. In addition, these methodologies or approaches were generally not used widely and effectively within these organizations. Moreover, only a quarter of the respondents were satisfied with their IS/IT investments in B2B-EC. The internal factors which consist of lack of staff resistance, organizational readiness, integrating internet with marketing strategy, and top management support were found to be the critical success factors for the IS/IT investments in B2B-EC by SMEs in Taiwan. 2005 Journal Article http://hdl.handle.net/20.500.11937/38113 The Information Institute restricted |
| spellingShingle | IT benefits realization SMEs e-commerce emerging economy IT investment evaluation Lin, K. Lin, Chad Tsao, H. IS/IT Investment Evaluation and Benefit Realization Practices in Taiwanese SMEs |
| title | IS/IT Investment Evaluation and Benefit Realization Practices in Taiwanese SMEs |
| title_full | IS/IT Investment Evaluation and Benefit Realization Practices in Taiwanese SMEs |
| title_fullStr | IS/IT Investment Evaluation and Benefit Realization Practices in Taiwanese SMEs |
| title_full_unstemmed | IS/IT Investment Evaluation and Benefit Realization Practices in Taiwanese SMEs |
| title_short | IS/IT Investment Evaluation and Benefit Realization Practices in Taiwanese SMEs |
| title_sort | is/it investment evaluation and benefit realization practices in taiwanese smes |
| topic | IT benefits realization SMEs e-commerce emerging economy IT investment evaluation |
| url | http://hdl.handle.net/20.500.11937/38113 |