Leader–Member Exchange and Relational Quality in a Singapore Public Sector Organization

An objective of Singapore’s ongoing public sector reform (PS21) requires agencies to focus on getting the best out of its employees. One way of doing this is by creating a positive leader–member exchange (LMX) relationship, enabling supervisors to motivate their subordinates towards the development...

Full description

Bibliographic Details
Main Authors: Yeo, M., Ananthram, Subra, Teo, Stephen, Pearson, Cecil
Format: Journal Article
Published: Routledge 2015
Online Access:http://hdl.handle.net/20.500.11937/37536
_version_ 1848755076036820992
author Yeo, M.
Ananthram, Subra
Teo, Stephen
Pearson, Cecil
author_facet Yeo, M.
Ananthram, Subra
Teo, Stephen
Pearson, Cecil
author_sort Yeo, M.
building Curtin Institutional Repository
collection Online Access
description An objective of Singapore’s ongoing public sector reform (PS21) requires agencies to focus on getting the best out of its employees. One way of doing this is by creating a positive leader–member exchange (LMX) relationship, enabling supervisors to motivate their subordinates towards the development of organizational citizenship behaviours (OCBs). This article reports the extent of LMX and relational quality in a public sector agency experiencing PS21 reform and high staff turnover. In addition, we examined the effects of organizational justice perceptions and job satisfaction towards a subordinates’ OCB. A path model was developed to examine the relationships between LMX, organizational justice, job satisfaction, and OCB and tested by applying LMX theory. The path analysis results showed that LMX mediates the relationship between organizational justice perceptions and OCB. The results also showed that one’s job satisfaction led to higher level of OCB. The study findings have implications for theory and practice which have been presented in the discussion section.
first_indexed 2025-11-14T08:50:33Z
format Journal Article
id curtin-20.500.11937-37536
institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T08:50:33Z
publishDate 2015
publisher Routledge
recordtype eprints
repository_type Digital Repository
spelling curtin-20.500.11937-375362017-09-13T13:42:27Z Leader–Member Exchange and Relational Quality in a Singapore Public Sector Organization Yeo, M. Ananthram, Subra Teo, Stephen Pearson, Cecil An objective of Singapore’s ongoing public sector reform (PS21) requires agencies to focus on getting the best out of its employees. One way of doing this is by creating a positive leader–member exchange (LMX) relationship, enabling supervisors to motivate their subordinates towards the development of organizational citizenship behaviours (OCBs). This article reports the extent of LMX and relational quality in a public sector agency experiencing PS21 reform and high staff turnover. In addition, we examined the effects of organizational justice perceptions and job satisfaction towards a subordinates’ OCB. A path model was developed to examine the relationships between LMX, organizational justice, job satisfaction, and OCB and tested by applying LMX theory. The path analysis results showed that LMX mediates the relationship between organizational justice perceptions and OCB. The results also showed that one’s job satisfaction led to higher level of OCB. The study findings have implications for theory and practice which have been presented in the discussion section. 2015 Journal Article http://hdl.handle.net/20.500.11937/37536 10.1080/14719037.2013.806573 Routledge fulltext
spellingShingle Yeo, M.
Ananthram, Subra
Teo, Stephen
Pearson, Cecil
Leader–Member Exchange and Relational Quality in a Singapore Public Sector Organization
title Leader–Member Exchange and Relational Quality in a Singapore Public Sector Organization
title_full Leader–Member Exchange and Relational Quality in a Singapore Public Sector Organization
title_fullStr Leader–Member Exchange and Relational Quality in a Singapore Public Sector Organization
title_full_unstemmed Leader–Member Exchange and Relational Quality in a Singapore Public Sector Organization
title_short Leader–Member Exchange and Relational Quality in a Singapore Public Sector Organization
title_sort leader–member exchange and relational quality in a singapore public sector organization
url http://hdl.handle.net/20.500.11937/37536