Senior Customers' Service Encounter Preferences

QR Code

Senior Customers' Service Encounter Preferences

Bibliographic Details
Main Authors:	Grougiou, V., Pettigrew, Simone
Other Authors:	Unknown
Format:	Conference Paper
Published:	Unknown 2009
Online Access:	http://hdl.handle.net/20.500.11937/37303

Similar Items

Senior customers' service encounter preferences
by: Grougiou, V., et al.
Published: (2011)

Seniors’ attitudes to voicing complaints: a qualitative study
by: Grougiou, V., et al.
Published: (2010)

Older consumers' customer service preferences
by: Pettigrew, Simone
Published: (2008)

An Ecological Account of Seniors' Attitudes to Physical Activity: Social Marketing Implications
by: Pettigrew, Simone
Published: (2009)

Catering to older consumers' customer service needs
by: Pettigrew, Simone
Published: (2011)

A qualitative exploration of the factors underlying seniors' receptiveness to entomophagy
by: Myers, G., et al.
Published: (2018)

Impact of frontline service employees’ acculturation behaviors on customer satisfaction and commitment in intercultural service encounters
by: Gaur, S., et al.
Published: (2017)

Seniors cashing in on writing services
by: The Star
Published: (2019)

Service role and outcome as moderators in intercultural service encounters
by: Sharma, Piyush, et al.
Published: (2015)

Intercultural Service Encounters (ICSEs): Challenges and Opportunities
by: Sharma, Piyush
Published: (2016)

Intercultural Service Encounters (ICSEs): Challenges and Opportunities
by: Sharma, Piyush
Published: (2017)

Intercultural Service Encounters (ICSEs): Challenges and Opportunities
by: Sharma, Piyush
Published: (2017)

Intercultural Service Encounters (ICSEs): Challenges and Opportunities
by: Sharma, Piyush
Published: (2017)

Intercultural Service Encounters (ICSEs): Challenges and Opportunities
by: Sharma, Piyush
Published: (2018)

Intercultural Service Encounters (ICSEs): Challenges and Opportunities
by: Sharma, Piyush
Published: (2018)

Intercultural Service Encounters (ICSEs): Challenges and Opportunities
by: Sharma, Piyush
Published: (2018)

Intercultural Service Encounters (ICSEs): Challenges and Opportunities
by: Sharma, Piyush
Published: (2018)

Generic analysis of bakery service encounters in Malaysia
by: Yih-Long, Lau, et al.
Published: (2016)

Conventions of Malaysian Grocery Store Service Encounters
by: Soong, Gze Peng, et al.
Published: (2015)

Intercultural service encounters: Cross-cultural interactions and service quality
by: Sharma, Piyush
Published: (2018)

Research protocol for a randomized controlled trial of the health effects of volunteering for seniors
by: Pettigrew, Simone, et al.
Published: (2015)

Why do seniors leave resistance training programs?
by: Burton, Elissa, et al.
Published: (2017)

Challenges and Opportunities in Intercultural Service Encounters (ICSEs) Research
by: Sharma, Piyush
Published: (2017)

Impact of Personal Cultural Orientations on Intercultural Service Encounters
by: Sharma, Piyush, et al.
Published: (2015)

Role of Personal Cultural Orientations in Intercultural Service Encounters
by: Sharma, Piyush, et al.
Published: (2016)

Role of Personal Cultural Orientations in Intercultural Service Encounters
by: Sharma, Piyush, et al.
Published: (2016)

Intercultural service encounters (ICSEs): Challenges and opportunities for international services marketers
by: Sharma, Piyush, et al.
Published: (2018)

Intercultural service encounters (ICSE): an extended framework and empirical validation
by: Sharma, Piyush, et al.
Published: (2012)

Examining the Role of Attribution and Intercultural Competence in Intercultural Service Encounters
by: Tam, J.L., et al.
Published: (2014)

Spoken dicourse analysis of telephone service encounters in a hotel
by: Ting, Sing Yea
Published: (2008)

Chinese vendors’ code-switching in service encounters in Sarawak, Malaysia
by: Lau, Yih-Long, et al.
Published: (2003)

Solely Sold on Stepping: The Challenge of Expanding Seniors' Physical Activity Horizons
by: Pettigrew, Simone, et al.
Published: (2016)

Demystifying Intercultural Service Encounters: Toward a Comprehensive Conceptual Framework
by: Sharma, Piyush, et al.
Published: (2009)

Consumer ethnocentrism vs. intercultural competence as moderators in intercultural service encounters
by: Sharma, Piyush, et al.
Published: (2015)

Consumer ethnocentrism vs. intercultural competence as moderators in intercultural service encounters
by: Sharma, Piyush, et al.
Published: (2015)

Intercultural service encounters: Exploring the role of cultural attribution and intercultural competence
by: Tam, J.L., et al.
Published: (2011)

Language choice in enquiries about accommodation in hotel telephone service encounters
by: Ting , Su Hie, et al.
Published: (2010)

The Effect of Service Process on Guests Encounter Satisfaction at Three-Star Hotels
by: Mohd Ali, Hairuddin
Published: (2006)

New public management and alternative service delivery in senior citizen care services
by: Mohd Alwi, Norhayati, et al.
Published: (2019)

A Typology of Factors Influencing Seniors' Participation in Strength Training in Gyms and Fitness Centers
by: Pettigrew, Simone, et al.
Published: (2018)

Cannot write session to /tmp/vufind_sessions/sess_0eduru6of32oadbbc90nt9mp7b