Development of outcomes based national road and rail safety performance measures

Transport delivers many benefits to the community, business, the environment and government. Yet transport agencies tend to monitor and report on activities and outputs rather than the real outcomes which are rarely measured. Management theory and practice has developed to measure performance in ord...

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Bibliographic Details
Main Authors: Hughes, Brett, Hopkins, Sandra
Other Authors: M. Guarascio et al
Format: Conference Paper
Published: WIT Press 2011
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/36250
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author Hughes, Brett
Hopkins, Sandra
author2 M. Guarascio et al
author_facet M. Guarascio et al
Hughes, Brett
Hopkins, Sandra
author_sort Hughes, Brett
building Curtin Institutional Repository
collection Online Access
description Transport delivers many benefits to the community, business, the environment and government. Yet transport agencies tend to monitor and report on activities and outputs rather than the real outcomes which are rarely measured. Management theory and practice has developed to measure performance in order to improve organisational efficiency and effectiveness, which can therefore be applied to transport. This paper reports the foundations for transport performance measurement and safety measures prepared for the Australian National Transport Commission (NTC) which sought to develop outcomes based performance measures. The basis is an understanding of the current and developing theory and practice in performance measurement and a description of the context. A framework for performance measures, including criteria for selection, and content requirements provides the outline for the safety measures. The paper concludes with a description of the road and rail performance measures which were developed. The overview of the development of outcomes based performance measurement for road and rail safety provided in this paper summarises the information to develop practical measures for transport which can be used for policy and operations management. The information is relevant for transport policy agencies, regulators, infrastructure owners and operators, primarily in government, but also in the private sector.
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spelling curtin-20.500.11937-362502017-01-30T13:54:42Z Development of outcomes based national road and rail safety performance measures Hughes, Brett Hopkins, Sandra M. Guarascio et al Activity Management Transport Safety Organisation Output Outcome Performance Rail Road Transport delivers many benefits to the community, business, the environment and government. Yet transport agencies tend to monitor and report on activities and outputs rather than the real outcomes which are rarely measured. Management theory and practice has developed to measure performance in order to improve organisational efficiency and effectiveness, which can therefore be applied to transport. This paper reports the foundations for transport performance measurement and safety measures prepared for the Australian National Transport Commission (NTC) which sought to develop outcomes based performance measures. The basis is an understanding of the current and developing theory and practice in performance measurement and a description of the context. A framework for performance measures, including criteria for selection, and content requirements provides the outline for the safety measures. The paper concludes with a description of the road and rail performance measures which were developed. The overview of the development of outcomes based performance measurement for road and rail safety provided in this paper summarises the information to develop practical measures for transport which can be used for policy and operations management. The information is relevant for transport policy agencies, regulators, infrastructure owners and operators, primarily in government, but also in the private sector. 2011 Conference Paper http://hdl.handle.net/20.500.11937/36250 WIT Press restricted
spellingShingle Activity
Management
Transport
Safety
Organisation
Output
Outcome
Performance
Rail
Road
Hughes, Brett
Hopkins, Sandra
Development of outcomes based national road and rail safety performance measures
title Development of outcomes based national road and rail safety performance measures
title_full Development of outcomes based national road and rail safety performance measures
title_fullStr Development of outcomes based national road and rail safety performance measures
title_full_unstemmed Development of outcomes based national road and rail safety performance measures
title_short Development of outcomes based national road and rail safety performance measures
title_sort development of outcomes based national road and rail safety performance measures
topic Activity
Management
Transport
Safety
Organisation
Output
Outcome
Performance
Rail
Road
url http://hdl.handle.net/20.500.11937/36250