Teaching business process management in cross-country collaborative teams using ERP

Academia generally employs a strict disciplinary model of education that results in a high degree of specialization within each discipline, while modern business environments require knowledge workers who can address problems and opportunities that cut across disciplines and on a global scale. This...

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Main Authors: Jaeger, Bjoern, Rudra, Amit, Aitken, Ashley, Chang, Vanessa, Helgheim, B.
Other Authors: Virpi Tuunainen
Format: Conference Paper
Published: ECIS 2011
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/35698
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author Jaeger, Bjoern
Rudra, Amit
Aitken, Ashley
Chang, Vanessa
Helgheim, B.
author2 Virpi Tuunainen
author_facet Virpi Tuunainen
Jaeger, Bjoern
Rudra, Amit
Aitken, Ashley
Chang, Vanessa
Helgheim, B.
author_sort Jaeger, Bjoern
building Curtin Institutional Repository
collection Online Access
description Academia generally employs a strict disciplinary model of education that results in a high degree of specialization within each discipline, while modern business environments require knowledge workers who can address problems and opportunities that cut across disciplines and on a global scale. This paper describes the development and evaluation of a new and innovative educational activity that responds to this requirement. The activity teaches business processes, business process management, and ERP-system skills by running a global supply chain role-play supported by a SAP ERP-system. It employs Kolb's experiential learning cycle to facilitate student learning about the issues associated with inter-organizational business process management supported by ERP-systems. A study wasundertaken with students from Australia and Norway forming teams executing inter-organizational business processes supported by SAP. The survey instrument used asked students to report perceived pre- and post- course knowledge and skills across five dimensions. Both Norwegian and Australian students showed a significant gain in perceived knowledge, and students involved in the inter-group (international) role-play showed better understanding of the transactional and management aspects of inter-organizational business processes than those who did not.
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institution Curtin University Malaysia
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publishDate 2011
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spelling curtin-20.500.11937-356982023-01-27T05:52:10Z Teaching business process management in cross-country collaborative teams using ERP Jaeger, Bjoern Rudra, Amit Aitken, Ashley Chang, Vanessa Helgheim, B. Virpi Tuunainen Joe Nandhakumar Matti Rossi Wael Sollman teams SAP collaborative teaching business processes business process management cross-country ERP systems inter-organizational Academia generally employs a strict disciplinary model of education that results in a high degree of specialization within each discipline, while modern business environments require knowledge workers who can address problems and opportunities that cut across disciplines and on a global scale. This paper describes the development and evaluation of a new and innovative educational activity that responds to this requirement. The activity teaches business processes, business process management, and ERP-system skills by running a global supply chain role-play supported by a SAP ERP-system. It employs Kolb's experiential learning cycle to facilitate student learning about the issues associated with inter-organizational business process management supported by ERP-systems. A study wasundertaken with students from Australia and Norway forming teams executing inter-organizational business processes supported by SAP. The survey instrument used asked students to report perceived pre- and post- course knowledge and skills across five dimensions. Both Norwegian and Australian students showed a significant gain in perceived knowledge, and students involved in the inter-group (international) role-play showed better understanding of the transactional and management aspects of inter-organizational business processes than those who did not. 2011 Conference Paper http://hdl.handle.net/20.500.11937/35698 ECIS fulltext
spellingShingle teams
SAP
collaborative
teaching
business processes
business process management
cross-country
ERP systems
inter-organizational
Jaeger, Bjoern
Rudra, Amit
Aitken, Ashley
Chang, Vanessa
Helgheim, B.
Teaching business process management in cross-country collaborative teams using ERP
title Teaching business process management in cross-country collaborative teams using ERP
title_full Teaching business process management in cross-country collaborative teams using ERP
title_fullStr Teaching business process management in cross-country collaborative teams using ERP
title_full_unstemmed Teaching business process management in cross-country collaborative teams using ERP
title_short Teaching business process management in cross-country collaborative teams using ERP
title_sort teaching business process management in cross-country collaborative teams using erp
topic teams
SAP
collaborative
teaching
business processes
business process management
cross-country
ERP systems
inter-organizational
url http://hdl.handle.net/20.500.11937/35698