APA (7th ed.) Citation

Yap, K., Wong, D., Loh, H. K. C., & Bak, R. (2010). Offline and online banking - where to draw the line when building trust in e-banking. Emerald Group Publishing Limited.

Chicago Style (17th ed.) Citation

Yap, K., David Wong, Hwee Kuen Claire Loh, and Randall Bak. Offline and Online Banking - Where to Draw the Line When Building Trust in E-banking. Emerald Group Publishing Limited, 2010.

MLA (9th ed.) Citation

Yap, K., et al. Offline and Online Banking - Where to Draw the Line When Building Trust in E-banking. Emerald Group Publishing Limited, 2010.