Validating the Customer Satisfaction Survey (CSS) Scale in the Australian Fast Food Industry

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Validating the Customer Satisfaction Survey (CSS) Scale in the Australian Fast Food Industry

Bibliographic Details
Main Authors:	Phau, Ian, Ferguson, Graham
Format:	Journal Article
Published:	ANZMAC 2013
Online Access:	http://hdl.handle.net/20.500.11937/34262

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