Achieving competitive advantage in service supply chain: evidence from the Chinese steel industry
Purpose – Higher market complexity and increasing competitive intensity are forcing traditional trading companies to change their positions in the goods delivery services supply chain by continuously extending the service business through interaction with customers. However, the existing literature...
| Main Authors: | , , |
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| Format: | Journal Article |
| Published: |
Emerald Group Publishing
2011
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| Online Access: | http://hdl.handle.net/20.500.11937/3417 |
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