Association between ambulance dispatch priority and patient condition

© 2016 Australasian College for Emergency Medicine and Australasian Society for Emergency Medicine.Objective: To compare chief complaints of the Medical Priority Dispatch System in terms of the match between dispatch priority and patient condition. Methods: This was a retrospective whole-of-populati...

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Main Authors: Ball, Stephen, Williams, Teresa, Smith, K., Cameron, P., Fatovich, D., O'Halloran, Kay, Hendrie, Delia, Whiteside, A., Inoue, Madoka, Brink, D., Langridge, I., Pereira, Gavin, Tohira, Hideo, Chinnery, S., Bray, Janet, Bailey, P., Finn, Judith
Format: Journal Article
Published: 2016
Online Access:http://hdl.handle.net/20.500.11937/33740
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author Ball, Stephen
Williams, Teresa
Smith, K.
Cameron, P.
Fatovich, D.
O'Halloran, Kay
Hendrie, Delia
Whiteside, A.
Inoue, Madoka
Brink, D.
Langridge, I.
Pereira, Gavin
Tohira, Hideo
Chinnery, S.
Bray, Janet
Bailey, P.
Finn, Judith
author_facet Ball, Stephen
Williams, Teresa
Smith, K.
Cameron, P.
Fatovich, D.
O'Halloran, Kay
Hendrie, Delia
Whiteside, A.
Inoue, Madoka
Brink, D.
Langridge, I.
Pereira, Gavin
Tohira, Hideo
Chinnery, S.
Bray, Janet
Bailey, P.
Finn, Judith
author_sort Ball, Stephen
building Curtin Institutional Repository
collection Online Access
description © 2016 Australasian College for Emergency Medicine and Australasian Society for Emergency Medicine.Objective: To compare chief complaints of the Medical Priority Dispatch System in terms of the match between dispatch priority and patient condition. Methods: This was a retrospective whole-of-population study of emergency ambulance dispatch in Perth, Western Australia, 1 January 2014 to 30 June 2015. Dispatch priority was categorised as either Priority 1 (high priority), or Priority 2 or 3. Patient condition was categorised as time-critical for patient(s) transported as Priority 1 to hospital or who died (and resuscitation was attempted by paramedics); else, patient condition was categorised as less time-critical. The ?2 statistic was used to compare chief complaints by false omission rate (percentage of Priority 2 or 3 dispatches that were time-critical) and positive predictive value (percentage of Priority 1 dispatches that were time-critical). We also reported sensitivity and specificity. Results: There were 211473 cases of dispatch. Of 99988 cases with Priority 2 or 3 dispatch, 467 (0.5%) were time-critical. Convulsions/seizures and breathing problems were highlighted as having more false negatives (time-critical despite Priority 2 or 3 dispatch) than expected from the overall false omission rate. Of 111485 cases with Priority 1 dispatch, 6520 (5.8%) were time-critical. Our analysis highlighted chest pain, heart problems/automatic implanted cardiac defibrillator, unknown problem/collapse, and headache as having fewer true positives (time-critical and Priority 1 dispatch) than expected from the overall positive predictive value. Conclusion: Scope for reducing under-triage and over-triage of ambulance dispatch varies between chief complaints of the Medical Priority Dispatch System. The highlighted chief complaints should be considered for future research into improving ambulance dispatch system performance.
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spelling curtin-20.500.11937-337402017-09-13T15:32:25Z Association between ambulance dispatch priority and patient condition Ball, Stephen Williams, Teresa Smith, K. Cameron, P. Fatovich, D. O'Halloran, Kay Hendrie, Delia Whiteside, A. Inoue, Madoka Brink, D. Langridge, I. Pereira, Gavin Tohira, Hideo Chinnery, S. Bray, Janet Bailey, P. Finn, Judith © 2016 Australasian College for Emergency Medicine and Australasian Society for Emergency Medicine.Objective: To compare chief complaints of the Medical Priority Dispatch System in terms of the match between dispatch priority and patient condition. Methods: This was a retrospective whole-of-population study of emergency ambulance dispatch in Perth, Western Australia, 1 January 2014 to 30 June 2015. Dispatch priority was categorised as either Priority 1 (high priority), or Priority 2 or 3. Patient condition was categorised as time-critical for patient(s) transported as Priority 1 to hospital or who died (and resuscitation was attempted by paramedics); else, patient condition was categorised as less time-critical. The ?2 statistic was used to compare chief complaints by false omission rate (percentage of Priority 2 or 3 dispatches that were time-critical) and positive predictive value (percentage of Priority 1 dispatches that were time-critical). We also reported sensitivity and specificity. Results: There were 211473 cases of dispatch. Of 99988 cases with Priority 2 or 3 dispatch, 467 (0.5%) were time-critical. Convulsions/seizures and breathing problems were highlighted as having more false negatives (time-critical despite Priority 2 or 3 dispatch) than expected from the overall false omission rate. Of 111485 cases with Priority 1 dispatch, 6520 (5.8%) were time-critical. Our analysis highlighted chest pain, heart problems/automatic implanted cardiac defibrillator, unknown problem/collapse, and headache as having fewer true positives (time-critical and Priority 1 dispatch) than expected from the overall positive predictive value. Conclusion: Scope for reducing under-triage and over-triage of ambulance dispatch varies between chief complaints of the Medical Priority Dispatch System. The highlighted chief complaints should be considered for future research into improving ambulance dispatch system performance. 2016 Journal Article http://hdl.handle.net/20.500.11937/33740 10.1111/1742-6723.12656 restricted
spellingShingle Ball, Stephen
Williams, Teresa
Smith, K.
Cameron, P.
Fatovich, D.
O'Halloran, Kay
Hendrie, Delia
Whiteside, A.
Inoue, Madoka
Brink, D.
Langridge, I.
Pereira, Gavin
Tohira, Hideo
Chinnery, S.
Bray, Janet
Bailey, P.
Finn, Judith
Association between ambulance dispatch priority and patient condition
title Association between ambulance dispatch priority and patient condition
title_full Association between ambulance dispatch priority and patient condition
title_fullStr Association between ambulance dispatch priority and patient condition
title_full_unstemmed Association between ambulance dispatch priority and patient condition
title_short Association between ambulance dispatch priority and patient condition
title_sort association between ambulance dispatch priority and patient condition
url http://hdl.handle.net/20.500.11937/33740