An exploratory study of factors affecting adoption and implementation of B2B e-commerce in Australian healthcare organizations

For the healthcare industry, the adoption and implementation of business-to-business (B2B) electronic commerce (e-commerce) systems can lead to many benefits such as an increased accessibility to healthcare providers, reduction in supply chain and inventory costs, and reduced medical errors. However...

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Main Authors: Lin, Chad, Huang, Y., Jalleh, Geoffrey, Liu, Y., Tung, M.
Other Authors: Chien-Chang Chen
Format: Conference Paper
Published: Academy of Taiwan Information Systems Research (ATISR) 2010
Online Access:http://hdl.handle.net/20.500.11937/33577
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author Lin, Chad
Huang, Y.
Jalleh, Geoffrey
Liu, Y.
Tung, M.
author2 Chien-Chang Chen
author_facet Chien-Chang Chen
Lin, Chad
Huang, Y.
Jalleh, Geoffrey
Liu, Y.
Tung, M.
author_sort Lin, Chad
building Curtin Institutional Repository
collection Online Access
description For the healthcare industry, the adoption and implementation of business-to-business (B2B) electronic commerce (e-commerce) systems can lead to many benefits such as an increased accessibility to healthcare providers, reduction in supply chain and inventory costs, and reduced medical errors. However, despite high expectations for realizing the benefits of B2B e-commerce in healthcare, its adoption remains poorly understood and is also a relatively under-researched area. Although B2B e-commerce provides these organizations a wealth of new opportunities and ways of doing business, it also presents them with a series of challenges. Hence, the case study approach was utilized to (1) to identify B2B e-commerce adoption and implementation critical constraint-minimization factors for organizations within the healthcare industry; and (2) to develop a framework to manage these critical constraint-minimization factors. A key contribution of the paper is to propose a framework in which critical constraint-minimization factors faced by healthcare organizations undertaking B2B e-commerce activities can be identified, examined, and managed.
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publishDate 2010
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spelling curtin-20.500.11937-335772017-01-30T13:37:58Z An exploratory study of factors affecting adoption and implementation of B2B e-commerce in Australian healthcare organizations Lin, Chad Huang, Y. Jalleh, Geoffrey Liu, Y. Tung, M. Chien-Chang Chen For the healthcare industry, the adoption and implementation of business-to-business (B2B) electronic commerce (e-commerce) systems can lead to many benefits such as an increased accessibility to healthcare providers, reduction in supply chain and inventory costs, and reduced medical errors. However, despite high expectations for realizing the benefits of B2B e-commerce in healthcare, its adoption remains poorly understood and is also a relatively under-researched area. Although B2B e-commerce provides these organizations a wealth of new opportunities and ways of doing business, it also presents them with a series of challenges. Hence, the case study approach was utilized to (1) to identify B2B e-commerce adoption and implementation critical constraint-minimization factors for organizations within the healthcare industry; and (2) to develop a framework to manage these critical constraint-minimization factors. A key contribution of the paper is to propose a framework in which critical constraint-minimization factors faced by healthcare organizations undertaking B2B e-commerce activities can be identified, examined, and managed. 2010 Conference Paper http://hdl.handle.net/20.500.11937/33577 Academy of Taiwan Information Systems Research (ATISR) restricted
spellingShingle Lin, Chad
Huang, Y.
Jalleh, Geoffrey
Liu, Y.
Tung, M.
An exploratory study of factors affecting adoption and implementation of B2B e-commerce in Australian healthcare organizations
title An exploratory study of factors affecting adoption and implementation of B2B e-commerce in Australian healthcare organizations
title_full An exploratory study of factors affecting adoption and implementation of B2B e-commerce in Australian healthcare organizations
title_fullStr An exploratory study of factors affecting adoption and implementation of B2B e-commerce in Australian healthcare organizations
title_full_unstemmed An exploratory study of factors affecting adoption and implementation of B2B e-commerce in Australian healthcare organizations
title_short An exploratory study of factors affecting adoption and implementation of B2B e-commerce in Australian healthcare organizations
title_sort exploratory study of factors affecting adoption and implementation of b2b e-commerce in australian healthcare organizations
url http://hdl.handle.net/20.500.11937/33577