The impact of customer oriented boundary spanning behaviours on customer satisfaction and service provider performance
| Main Authors: | , , |
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| Other Authors: | |
| Format: | Conference Paper |
| Published: |
University of Otago
2007
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| Online Access: | http://hdl.handle.net/20.500.11937/32582 |
| _version_ | 1848753702596247552 |
|---|---|
| author | Long, Fiona Ouschan, Robyn Ramaseshan, Balasubramanian |
| author2 | Maree Thyne |
| author_facet | Maree Thyne Long, Fiona Ouschan, Robyn Ramaseshan, Balasubramanian |
| author_sort | Long, Fiona |
| building | Curtin Institutional Repository |
| collection | Online Access |
| first_indexed | 2025-11-14T08:28:43Z |
| format | Conference Paper |
| id | curtin-20.500.11937-32582 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T08:28:43Z |
| publishDate | 2007 |
| publisher | University of Otago |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-325822022-11-21T05:19:41Z The impact of customer oriented boundary spanning behaviours on customer satisfaction and service provider performance Long, Fiona Ouschan, Robyn Ramaseshan, Balasubramanian Maree Thyne Kenneth Deans Juergen Gnoth 2007 Conference Paper http://hdl.handle.net/20.500.11937/32582 University of Otago fulltext |
| spellingShingle | Long, Fiona Ouschan, Robyn Ramaseshan, Balasubramanian The impact of customer oriented boundary spanning behaviours on customer satisfaction and service provider performance |
| title | The impact of customer oriented boundary spanning behaviours on customer satisfaction and service provider performance |
| title_full | The impact of customer oriented boundary spanning behaviours on customer satisfaction and service provider performance |
| title_fullStr | The impact of customer oriented boundary spanning behaviours on customer satisfaction and service provider performance |
| title_full_unstemmed | The impact of customer oriented boundary spanning behaviours on customer satisfaction and service provider performance |
| title_short | The impact of customer oriented boundary spanning behaviours on customer satisfaction and service provider performance |
| title_sort | impact of customer oriented boundary spanning behaviours on customer satisfaction and service provider performance |
| url | http://hdl.handle.net/20.500.11937/32582 |