Yang, M., Huang, Y., & Li, S. (2011). How and when service quality and satisfaction simultaneously influence purchase intentions? The Royal Society of Medicine Press.
Chicago Style (17th ed.) CitationYang, Miles, Y. Huang, and S. Li. How and When Service Quality and Satisfaction Simultaneously Influence Purchase Intentions? The Royal Society of Medicine Press, 2011.
MLA (9th ed.) CitationYang, Miles, et al. How and When Service Quality and Satisfaction Simultaneously Influence Purchase Intentions? The Royal Society of Medicine Press, 2011.
Warning: These citations may not always be 100% accurate.