How Organisations Know What They Know: A Survey of Knowledge Identification Methods among Australian Organisations

Literature surrounding the Knowledge Management process of identifying what knowledge exists within an organisation is scarce. This research project set out to fill the research gaps surrounding that particular Knowledge Management process called Knowledge Identification. This paper reports on the f...

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Main Authors: Newk-Fon Hey Tow, William, Venable, John, Dell, Peter
Other Authors: John Lamp
Format: Conference Paper
Published: Deakin university 2012
Subjects:
Online Access:http://dro.deakin.edu.au/view/DU:30049076
http://hdl.handle.net/20.500.11937/32107
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author Newk-Fon Hey Tow, William
Venable, John
Dell, Peter
author2 John Lamp
author_facet John Lamp
Newk-Fon Hey Tow, William
Venable, John
Dell, Peter
author_sort Newk-Fon Hey Tow, William
building Curtin Institutional Repository
collection Online Access
description Literature surrounding the Knowledge Management process of identifying what knowledge exists within an organisation is scarce. This research project set out to fill the research gaps surrounding that particular Knowledge Management process called Knowledge Identification. This paper reports on the findings of a survey sent to 973 Australian organisations to investigate their Knowledge Identification practices. The survey findings show that while organisations do perceive Knowledge Identification to be important, the practice of KI has not reached mainstream adoption yet. The reasons why and why not, and the range of methods organisations currently use to establish what knowledge exists within their four walls are identified. The survey findings also reveal two opposing approaches organisations take in practising KI: proactive KI and reactive KI.
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publishDate 2012
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spelling curtin-20.500.11937-321072017-01-30T13:29:13Z How Organisations Know What They Know: A Survey of Knowledge Identification Methods among Australian Organisations Newk-Fon Hey Tow, William Venable, John Dell, Peter John Lamp Knowledge Identification Organisational Science Knowledge Management Literature surrounding the Knowledge Management process of identifying what knowledge exists within an organisation is scarce. This research project set out to fill the research gaps surrounding that particular Knowledge Management process called Knowledge Identification. This paper reports on the findings of a survey sent to 973 Australian organisations to investigate their Knowledge Identification practices. The survey findings show that while organisations do perceive Knowledge Identification to be important, the practice of KI has not reached mainstream adoption yet. The reasons why and why not, and the range of methods organisations currently use to establish what knowledge exists within their four walls are identified. The survey findings also reveal two opposing approaches organisations take in practising KI: proactive KI and reactive KI. 2012 Conference Paper http://hdl.handle.net/20.500.11937/32107 http://dro.deakin.edu.au/view/DU:30049076 Deakin university fulltext
spellingShingle Knowledge Identification
Organisational Science
Knowledge Management
Newk-Fon Hey Tow, William
Venable, John
Dell, Peter
How Organisations Know What They Know: A Survey of Knowledge Identification Methods among Australian Organisations
title How Organisations Know What They Know: A Survey of Knowledge Identification Methods among Australian Organisations
title_full How Organisations Know What They Know: A Survey of Knowledge Identification Methods among Australian Organisations
title_fullStr How Organisations Know What They Know: A Survey of Knowledge Identification Methods among Australian Organisations
title_full_unstemmed How Organisations Know What They Know: A Survey of Knowledge Identification Methods among Australian Organisations
title_short How Organisations Know What They Know: A Survey of Knowledge Identification Methods among Australian Organisations
title_sort how organisations know what they know: a survey of knowledge identification methods among australian organisations
topic Knowledge Identification
Organisational Science
Knowledge Management
url http://dro.deakin.edu.au/view/DU:30049076
http://hdl.handle.net/20.500.11937/32107