The Use of Quadrant Analysis on Data Generated through the SERVQUAL Scale for Enhancing Quality of Banking Services to Businesses

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The Use of Quadrant Analysis on Data Generated through the SERVQUAL Scale for Enhancing Quality of Banking Services to Businesses

Bibliographic Details
Main Authors:	Wong, David, Rexha, Nexhmi
Other Authors:	-
Format:	Conference Paper
Published:	Middlesex University PRESS 2006
Online Access:	http://hdl.handle.net/20.500.11937/31783

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