Australian managers' experience of global human rights issues

Purpose – The purpose of this paper is to explore the experiences of Australian managers in relation to human rights issues and corporate responsibility inherent in their international business operations. Design/methodology/approach – The paper reports findings from a qualitative research study; da...

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Main Authors: Pedigo, Kerry, Marshall, Verena
Format: Journal Article
Published: Emerald Group Publishing Ltd. 2011
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/31375
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author Pedigo, Kerry
Marshall, Verena
author_facet Pedigo, Kerry
Marshall, Verena
author_sort Pedigo, Kerry
building Curtin Institutional Repository
collection Online Access
description Purpose – The purpose of this paper is to explore the experiences of Australian managers in relation to human rights issues and corporate responsibility inherent in their international business operations. Design/methodology/approach – The paper reports findings from a qualitative research study; data were gathered from 70 face-to-face interviews with managers in the mining, textile and information technology industries who conducted international operations. The research method used was the critical incident technique, allowing interviewees to recall their observations and anecdotes in dealing with their perceived ethical dilemmas when operating offshore.Findings – Human rights issues represented a serious dilemma for the Australian managers participating in this research. Findings in this study suggest that such issues, and resultant perceived dilemmas around their management, included child labour, hazardous working conditions, discrimination and exploitation of workers. The issues present self-reported major dilemmas for managers as they challenge human rights concepts that underline their own ethical values in relation to the treatment of others in work environments. Respondents in this study report perceived limitations in dealing with cross-cultural ethical issues, driven by economic and social reliance on such practices by their international business counterparts. Originality/value – Understanding the nature of problems faced by Australian business managers in confronting perceived breaches of human rights may assist private and public sector organisations, both inside and outside of Australia, working in international environments. The paper reports insights and solutions offered by respondents encountering global human rights issues in the business context.
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spelling curtin-20.500.11937-313752017-09-13T15:55:37Z Australian managers' experience of global human rights issues Pedigo, Kerry Marshall, Verena Human rights Managers Ethics Globalization Australia Operations management Purpose – The purpose of this paper is to explore the experiences of Australian managers in relation to human rights issues and corporate responsibility inherent in their international business operations. Design/methodology/approach – The paper reports findings from a qualitative research study; data were gathered from 70 face-to-face interviews with managers in the mining, textile and information technology industries who conducted international operations. The research method used was the critical incident technique, allowing interviewees to recall their observations and anecdotes in dealing with their perceived ethical dilemmas when operating offshore.Findings – Human rights issues represented a serious dilemma for the Australian managers participating in this research. Findings in this study suggest that such issues, and resultant perceived dilemmas around their management, included child labour, hazardous working conditions, discrimination and exploitation of workers. The issues present self-reported major dilemmas for managers as they challenge human rights concepts that underline their own ethical values in relation to the treatment of others in work environments. Respondents in this study report perceived limitations in dealing with cross-cultural ethical issues, driven by economic and social reliance on such practices by their international business counterparts. Originality/value – Understanding the nature of problems faced by Australian business managers in confronting perceived breaches of human rights may assist private and public sector organisations, both inside and outside of Australia, working in international environments. The paper reports insights and solutions offered by respondents encountering global human rights issues in the business context. 2011 Journal Article http://hdl.handle.net/20.500.11937/31375 10.1108/20412561111128564 Emerald Group Publishing Ltd. fulltext
spellingShingle Human rights
Managers
Ethics
Globalization
Australia
Operations management
Pedigo, Kerry
Marshall, Verena
Australian managers' experience of global human rights issues
title Australian managers' experience of global human rights issues
title_full Australian managers' experience of global human rights issues
title_fullStr Australian managers' experience of global human rights issues
title_full_unstemmed Australian managers' experience of global human rights issues
title_short Australian managers' experience of global human rights issues
title_sort australian managers' experience of global human rights issues
topic Human rights
Managers
Ethics
Globalization
Australia
Operations management
url http://hdl.handle.net/20.500.11937/31375