Assessment of residential defects at post-handover

In Spain, the Ley de Ordenación de la Edificación (Building Regulation Act) has established compulsory warranties to ensure that buildings meet basic requirements with regard to functionality, general safety and structure, fireproofing, and use and habitability. Despite the requirements of this regu...

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Main Authors: Forcada, Nuria, Macarulla, Marcel, Love, Peter
Format: Journal Article
Published: American Society of Civil Engineers 2013
Subjects:
Online Access:http://hdl.handle.net/20.500.11937/31284
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author Forcada, Nuria
Macarulla, Marcel
Love, Peter
author_facet Forcada, Nuria
Macarulla, Marcel
Love, Peter
author_sort Forcada, Nuria
building Curtin Institutional Repository
collection Online Access
description In Spain, the Ley de Ordenación de la Edificación (Building Regulation Act) has established compulsory warranties to ensure that buildings meet basic requirements with regard to functionality, general safety and structure, fireproofing, and use and habitability. Despite the requirements of this regulatory body, defects in newly built dwellings remain a pervasive problem, which has resulted in a plethora of complaints to the Instituto Nacional del Consumo (National Institute for Consumers' Protection), which deals with consumer protection in Spain. In this paper, a total of 2,351 post-handover defects derived from four Spanish builders and seven residential developments are classified according to their location, subcontract, and element. The research reveals that the most common defects identified by customers at handover were incomplete tile grouting and incorrect fixtures and fittings in toilets. In addition, failure to apply second coats of paint to walls was deemed a problematic issue. Typical surface/appearance defects were found to include floor or wall unevenness, stains, mess, and small cracks and marks, primarily caused by lack of protection. In areas where fixtures, fittings, and finishes were of a similar nature, such as the kitchen and bathroom, defect types also arose. Determining the location, subcontract, and element where defects occur in residential buildings can provide invaluable knowledge about areas where builders are likely to make errors or mistakes or take deliberate shortcuts during construction. Thus, emphasis on quality control and supervision of subcontract trades, especially in the identified areas, and during the final stages of residential construction, are critical to ensure that defects are reduced.
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spelling curtin-20.500.11937-312842017-09-13T15:19:34Z Assessment of residential defects at post-handover Forcada, Nuria Macarulla, Marcel Love, Peter Post-handover defects Quality Spain Location Subcontract Element In Spain, the Ley de Ordenación de la Edificación (Building Regulation Act) has established compulsory warranties to ensure that buildings meet basic requirements with regard to functionality, general safety and structure, fireproofing, and use and habitability. Despite the requirements of this regulatory body, defects in newly built dwellings remain a pervasive problem, which has resulted in a plethora of complaints to the Instituto Nacional del Consumo (National Institute for Consumers' Protection), which deals with consumer protection in Spain. In this paper, a total of 2,351 post-handover defects derived from four Spanish builders and seven residential developments are classified according to their location, subcontract, and element. The research reveals that the most common defects identified by customers at handover were incomplete tile grouting and incorrect fixtures and fittings in toilets. In addition, failure to apply second coats of paint to walls was deemed a problematic issue. Typical surface/appearance defects were found to include floor or wall unevenness, stains, mess, and small cracks and marks, primarily caused by lack of protection. In areas where fixtures, fittings, and finishes were of a similar nature, such as the kitchen and bathroom, defect types also arose. Determining the location, subcontract, and element where defects occur in residential buildings can provide invaluable knowledge about areas where builders are likely to make errors or mistakes or take deliberate shortcuts during construction. Thus, emphasis on quality control and supervision of subcontract trades, especially in the identified areas, and during the final stages of residential construction, are critical to ensure that defects are reduced. 2013 Journal Article http://hdl.handle.net/20.500.11937/31284 10.1061/(ASCE)CO.1943-7862.0000603 American Society of Civil Engineers restricted
spellingShingle Post-handover defects
Quality
Spain
Location
Subcontract
Element
Forcada, Nuria
Macarulla, Marcel
Love, Peter
Assessment of residential defects at post-handover
title Assessment of residential defects at post-handover
title_full Assessment of residential defects at post-handover
title_fullStr Assessment of residential defects at post-handover
title_full_unstemmed Assessment of residential defects at post-handover
title_short Assessment of residential defects at post-handover
title_sort assessment of residential defects at post-handover
topic Post-handover defects
Quality
Spain
Location
Subcontract
Element
url http://hdl.handle.net/20.500.11937/31284