A Comparative Study of IT Outsourcing Management in Australia and Taiwan
Growth in IT outsourcing is expected to remain high in the coming years as there have been widespread market claims that IT outsourcing can reduce firms' costs by over 30 percent. The scope and range of IT outsourcing services are also increasing, as evidenced by the promotion of ASP (applicati...
| Main Authors: | , , , |
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| Format: | Journal Article |
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Journal of International Management Studies
2007
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| Online Access: | http://hdl.handle.net/20.500.11937/31210 |
| _version_ | 1848753313992933376 |
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| author | Lin, Chad Lin, K. Huang, Y. Liu, Y. |
| author_facet | Lin, Chad Lin, K. Huang, Y. Liu, Y. |
| author_sort | Lin, Chad |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Growth in IT outsourcing is expected to remain high in the coming years as there have been widespread market claims that IT outsourcing can reduce firms' costs by over 30 percent. The scope and range of IT outsourcing services are also increasing, as evidenced by the promotion of ASP (applications service providers), global outsourcing, software development outsourcing, and web and e-business outsourcing. However, management of IT outsourcing evaluation is particularly under-studied, especially in how these firms measure their IT outsourcing contracts and ensure that benefits expected from these contracts are delivered. The main objective of this paper is to examine and compare the current management practices in IT outsourcing evaluation and benefits realization by Australian and Taiwanese firms. The paper first reviews relevant literature with respect to IT outsourcing, the evaluation of IT outsourcing, and IT benefits realization. Key survey findings from the Australian and Taiwanese firms will be presented. |
| first_indexed | 2025-11-14T08:22:32Z |
| format | Journal Article |
| id | curtin-20.500.11937-31210 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T08:22:32Z |
| publishDate | 2007 |
| publisher | Journal of International Management Studies |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-312102017-01-30T13:24:06Z A Comparative Study of IT Outsourcing Management in Australia and Taiwan Lin, Chad Lin, K. Huang, Y. Liu, Y. Management IT Evaluation Outsourcing Benefits Realization IT Outsourcing Growth in IT outsourcing is expected to remain high in the coming years as there have been widespread market claims that IT outsourcing can reduce firms' costs by over 30 percent. The scope and range of IT outsourcing services are also increasing, as evidenced by the promotion of ASP (applications service providers), global outsourcing, software development outsourcing, and web and e-business outsourcing. However, management of IT outsourcing evaluation is particularly under-studied, especially in how these firms measure their IT outsourcing contracts and ensure that benefits expected from these contracts are delivered. The main objective of this paper is to examine and compare the current management practices in IT outsourcing evaluation and benefits realization by Australian and Taiwanese firms. The paper first reviews relevant literature with respect to IT outsourcing, the evaluation of IT outsourcing, and IT benefits realization. Key survey findings from the Australian and Taiwanese firms will be presented. 2007 Journal Article http://hdl.handle.net/20.500.11937/31210 Journal of International Management Studies restricted |
| spellingShingle | Management IT Evaluation Outsourcing Benefits Realization IT Outsourcing Lin, Chad Lin, K. Huang, Y. Liu, Y. A Comparative Study of IT Outsourcing Management in Australia and Taiwan |
| title | A Comparative Study of IT Outsourcing Management in Australia and Taiwan |
| title_full | A Comparative Study of IT Outsourcing Management in Australia and Taiwan |
| title_fullStr | A Comparative Study of IT Outsourcing Management in Australia and Taiwan |
| title_full_unstemmed | A Comparative Study of IT Outsourcing Management in Australia and Taiwan |
| title_short | A Comparative Study of IT Outsourcing Management in Australia and Taiwan |
| title_sort | comparative study of it outsourcing management in australia and taiwan |
| topic | Management IT Evaluation Outsourcing Benefits Realization IT Outsourcing |
| url | http://hdl.handle.net/20.500.11937/31210 |