O'Neill, P., Taylor, R., & Hughes, K. (2010). Operational capabilities development -- a cross case analysis in hospitality & hospital. Australian and New Zealand Academy of Management (ANZAM).
Chicago Style (17th ed.) CitationO'Neill, P., Ruth Taylor, and Kate Hughes. Operational Capabilities Development -- a Cross Case Analysis in Hospitality & Hospital. Australian and New Zealand Academy of Management (ANZAM), 2010.
MLA (9th ed.) CitationO'Neill, P., et al. Operational Capabilities Development -- a Cross Case Analysis in Hospitality & Hospital. Australian and New Zealand Academy of Management (ANZAM), 2010.
Warning: These citations may not always be 100% accurate.