Web sites for e-banking: a study of web sites performance in Malaysia

The main objective of this research is to study the performance of Web site used by commercial banks in Malaysia for E-banking. The study of Web site performance mainly focuses on two aspects, speed and problems of Web site. The analysis of Web sites is based on free Web site performance tool and We...

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Main Author: Goi, Chai
Format: Journal Article
Published: Academy of International Business and Economics (AIBE) 2010
Online Access:http://hdl.handle.net/20.500.11937/30722
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author Goi, Chai
author_facet Goi, Chai
author_sort Goi, Chai
building Curtin Institutional Repository
collection Online Access
description The main objective of this research is to study the performance of Web site used by commercial banks in Malaysia for E-banking. The study of Web site performance mainly focuses on two aspects, speed and problems of Web site. The analysis of Web sites is based on free Web site performance tool and Web page speed analysis online, Web Page Analyser 0.961. The study found that download time of local commercial banks’ Web site is between less than 0.01 (T1) and 245.30 seconds (14.4K). This study has identified eight major problems: TOTAL OBJECTS, TOTAL IMAGES, TOTAL SIZE, IMAGES SIZE, MULTIM SIZE, SCRIPT SIZE, HTML SIZE and CSS SIZE. Finally, the overall of performance satisfaction level is at 60%.
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format Journal Article
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institution Curtin University Malaysia
institution_category Local University
last_indexed 2025-11-14T08:20:15Z
publishDate 2010
publisher Academy of International Business and Economics (AIBE)
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spelling curtin-20.500.11937-307222017-01-30T13:21:07Z Web sites for e-banking: a study of web sites performance in Malaysia Goi, Chai The main objective of this research is to study the performance of Web site used by commercial banks in Malaysia for E-banking. The study of Web site performance mainly focuses on two aspects, speed and problems of Web site. The analysis of Web sites is based on free Web site performance tool and Web page speed analysis online, Web Page Analyser 0.961. The study found that download time of local commercial banks’ Web site is between less than 0.01 (T1) and 245.30 seconds (14.4K). This study has identified eight major problems: TOTAL OBJECTS, TOTAL IMAGES, TOTAL SIZE, IMAGES SIZE, MULTIM SIZE, SCRIPT SIZE, HTML SIZE and CSS SIZE. Finally, the overall of performance satisfaction level is at 60%. 2010 Journal Article http://hdl.handle.net/20.500.11937/30722 Academy of International Business and Economics (AIBE) restricted
spellingShingle Goi, Chai
Web sites for e-banking: a study of web sites performance in Malaysia
title Web sites for e-banking: a study of web sites performance in Malaysia
title_full Web sites for e-banking: a study of web sites performance in Malaysia
title_fullStr Web sites for e-banking: a study of web sites performance in Malaysia
title_full_unstemmed Web sites for e-banking: a study of web sites performance in Malaysia
title_short Web sites for e-banking: a study of web sites performance in Malaysia
title_sort web sites for e-banking: a study of web sites performance in malaysia
url http://hdl.handle.net/20.500.11937/30722