Selection Practices and Customer Relationship Activities Mediated by Cultural Ideologies: An Empirical Study with Malaysian Organisations
Generating competiveness is an urgent priority for corporate global economic advancement, which is promoting attention to acquiring, developing and retaining a new type of internationally linked personnel. The importance of global mindset and related competencies has yet to receive wider scholarly a...
| Main Authors: | , , |
|---|---|
| Format: | Journal Article |
| Published: |
Maxwell Science Publications
2014
|
| Subjects: | |
| Online Access: | http://maxwellsci.com/print/ajbm/v6-34-46.pdf http://hdl.handle.net/20.500.11937/30330 |
| _version_ | 1848753058708717568 |
|---|---|
| author | Liu, Yi Pearson, Cecil Chatterjee, Samir |
| author_facet | Liu, Yi Pearson, Cecil Chatterjee, Samir |
| author_sort | Liu, Yi |
| building | Curtin Institutional Repository |
| collection | Online Access |
| description | Generating competiveness is an urgent priority for corporate global economic advancement, which is promoting attention to acquiring, developing and retaining a new type of internationally linked personnel. The importance of global mindset and related competencies has yet to receive wider scholarly attention in most Asian economies and this study addresses that gap by providing an exploratory empirical investigation of 132 Malaysian managers. Findings from an analysis of primary data demonstrate selection procedures play an important role in facilitating the customer relationship activities on synergistic business operations and these connections are culturally impacted. These exploratory observations infer business style and structures are shaped by cultural forces to provide a departure point for future investigations. |
| first_indexed | 2025-11-14T08:18:29Z |
| format | Journal Article |
| id | curtin-20.500.11937-30330 |
| institution | Curtin University Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-14T08:18:29Z |
| publishDate | 2014 |
| publisher | Maxwell Science Publications |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | curtin-20.500.11937-303302017-01-30T13:18:55Z Selection Practices and Customer Relationship Activities Mediated by Cultural Ideologies: An Empirical Study with Malaysian Organisations Liu, Yi Pearson, Cecil Chatterjee, Samir cultural ideology Malaysia customer relationship activity Human ResourceManagement (HRM) Generating competiveness is an urgent priority for corporate global economic advancement, which is promoting attention to acquiring, developing and retaining a new type of internationally linked personnel. The importance of global mindset and related competencies has yet to receive wider scholarly attention in most Asian economies and this study addresses that gap by providing an exploratory empirical investigation of 132 Malaysian managers. Findings from an analysis of primary data demonstrate selection procedures play an important role in facilitating the customer relationship activities on synergistic business operations and these connections are culturally impacted. These exploratory observations infer business style and structures are shaped by cultural forces to provide a departure point for future investigations. 2014 Journal Article http://hdl.handle.net/20.500.11937/30330 http://maxwellsci.com/print/ajbm/v6-34-46.pdf Maxwell Science Publications restricted |
| spellingShingle | cultural ideology Malaysia customer relationship activity Human ResourceManagement (HRM) Liu, Yi Pearson, Cecil Chatterjee, Samir Selection Practices and Customer Relationship Activities Mediated by Cultural Ideologies: An Empirical Study with Malaysian Organisations |
| title | Selection Practices and Customer Relationship Activities Mediated by Cultural Ideologies: An Empirical Study with Malaysian Organisations |
| title_full | Selection Practices and Customer Relationship Activities Mediated by Cultural Ideologies: An Empirical Study with Malaysian Organisations |
| title_fullStr | Selection Practices and Customer Relationship Activities Mediated by Cultural Ideologies: An Empirical Study with Malaysian Organisations |
| title_full_unstemmed | Selection Practices and Customer Relationship Activities Mediated by Cultural Ideologies: An Empirical Study with Malaysian Organisations |
| title_short | Selection Practices and Customer Relationship Activities Mediated by Cultural Ideologies: An Empirical Study with Malaysian Organisations |
| title_sort | selection practices and customer relationship activities mediated by cultural ideologies: an empirical study with malaysian organisations |
| topic | cultural ideology Malaysia customer relationship activity Human ResourceManagement (HRM) |
| url | http://maxwellsci.com/print/ajbm/v6-34-46.pdf http://hdl.handle.net/20.500.11937/30330 |