Factors influencing the adoption of e-Services in Indonesian Airlines: A Field Study Approach

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Factors influencing the adoption of e-Services in Indonesian Airlines: A Field Study Approach

Today, the Internet story is almost all about the evolution from e-Commerce and e-Business into e-Services. Airline industry has a significant contribution in the development of information technology as well as the economy. There is some success and failure in airline e-Services projects. In Indone...

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Bibliographic Details
Main Authors:	Urumsah, D., Quaddus, Mohammed, Galbreath, Jeremy
Other Authors:	Khalid S. Soliman
Format:	Conference Paper
Published:	IBIMA 2010
Online Access:	http://hdl.handle.net/20.500.11937/29961

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